Customer Service Rep
Join our dynamic team as a Customer Service Representative at our Vandalia, United States location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service to our valued customers. As the face of our company, you'll play a crucial role in creating a positive and memorable experience for everyone who walks through our doors.
Responsibilities include :
- Greet customers warmly and take their orders accurately and efficiently
- Create a fun, happy, and exciting environment for our customers
- Maintain a clean and sanitized store for both team members and customers
- Prepare and deliver high-quality products consistently
- Develop and apply organizational and inventory management skills
- Resolve customer concerns and complaints with empathy and professionalism
- Multitask effectively in a fast-paced work environment
- Operate various equipment and technologies within the store
- Collaborate with team members to ensure smooth operations during all shifts
- Adapt to changing priorities and customer needs with flexibility
Qualifications include :
Strong communication skills with the ability to interact professionally with customers and team membersBasic math skills for handling transactions and counting changePositive, upbeat attitude with a customer-first mindsetPhysical ability to stand, walk, sit, carry, use machines, and lift up to 25 poundsWillingness to learn and adapt to new processes and technologiesCustomer service experience preferredExcellent multitasking abilities to handle various responsibilities simultaneouslyProblem-solving skills to address customer concerns effectivelyStrong teamwork and collaboration skillsFlexibility to work various shifts, including days, evenings, and weekendsHigh school diploma or equivalent (preferred)Benefits include :
Flexible hoursCompetitive wagesEmployee discount on all food itemsAdvancement opportunitiesPaid Training