Sales Associate

Description

Job Summary

The Sales Associate is responsible for driving sales while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the MadRag shopper.

Responsibilities

• Support the customer service initiative through the ASSIST program.
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, loyalty program and other brand initiatives
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adapts to an environment that changes quickly while managing multiple tasks.

Qualifications

Benefits