Restaurant Team Member / Team Leader

Job Description

Job Description

Team Member

Job Summary

The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives and Serve Others. This person will support up to three functional areas of the restaurant : Service, Sandwich Line and Production. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America’s Favorite Place for Chicken Salad!

Essential Responsibilities

• Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant!
• Support and assist fellow team members whenever possible.
• Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
• Monitor quality, safety and appearance of all products and ingredients.
• Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
• Restock work area after leaving shift.
• Adhere to Company uniform and grooming standards.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Report problems (faulty equipment, product shortages, etc.) to supervisor promptly.
• Complete other related duties as assigned by supervisor.

Required Knowledge, Skills and Abilities

Education and Experience

Physical Demands

Team Leader

Job Summary

The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives. Responsibilities will include the areas of Guest Service and Shift Management.

Essential Responsibilities

Required Knowledge, Skills and Abilities

Education and Experience

Physical Demands

Note : The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.