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Community Liaison

Community Liaison

Hamilton Madison HouseNew York, NY, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position Summary

The Hamilton-Madison House (HMH) outpatient mental health clinic is seeking to recruit a Community Liaison to play a major role in outreach and engagement with the local Chinatown / Lower East Side community. HMH behavioral health is a clinic identified by the Department of Health and Mental Hygiene (DOHMH) as a high need area. As such, it has been selected to participate in the CONNECT Demonstration Project to provide rapid access to mental health services in a more flexible and holistic way with the community and the whole person outside the clinic walls and beyond the traditional doctor / therapist-patient interaction. The Community Liaison will be responsible for outreach, engagement and active solicitation of community feedback on the needs of the community.

Primary Responsibilities

  • Help to define main community players, including but not limited to community based organizations, schools, faith-based organizations, individual citizens.
  • Working with BH leadership, design a strategy to engage community members in a meaningful way by participating in the identification of mental health needs, priorities, and create solutions to community problems / concerns.
  • Collaborates on a regular basis with community members, community-based organizations, community boards, faith-based and other community leaders for the purpose of building effective communication, enhancing relationships, and collecting information.
  • Regularly attends and represents the agency at community meetings and other events as it relates to community concerns (this includes meetings on nights and weekends).
  • Schedule and coordinate communications such training, outreach, and community engagement-related meetings.
  • Gather community input on ongoing basis on critical mental health issues, new needs, and gaps to address critical mental health issues.
  • Synthesizes information and feedback from and to the community and brings it to the appropriate forums to inform policy and program development and implementation.
  • Utilizes internet, technology, social media and publications to research issues affecting the community.
  • Analyzes data and complex information to prepare clear, concise, and accurate reports, correspondence, records and other written materials.
  • Disseminate training, outreach, and other community engagement materials to community members and stakeholders.
  • Provides clients and their families with linkage to community supports and resources as needed.
  • Coordinates client care by scheduling and accompanying to medical, legal and other necessary appointments.
  • Assess housing needs, vocational / educational needs, and other concrete needs as it relates to social determinants of health and develop objectives and recommendations for treatment services.
  • Provide supportive counseling to facilitate problem solving.
  • Collaborates with team members, participates in team meetings, supervisions, case conferences and other pertinent meetings with interdisciplinary team

Minimum Qualifications and Skills

  • A baccalaureate degree from an accredited college and at least 1 year of experience in community work or community centered activities in an area related to the duties described above; or high school graduation or equivalent and three years of experience in community work or community centered activities in an area related to the duties as described above.
  • Must have deep knowledge of the Chinatown / Lower East side neighborhood via currently living in the community or has grown up in the community.
  • Demonstrated cultural proficiency and experience working with communities of color and / or communities in urban, underserved neighborhoods that bear a disproportionately high burden of illness.
  • Positive attitude and strong interpersonal skills, including ability to build trust and maintain relationships with community partners and participating families.
  • Able to apply principles, practices, and techniques related to designing effective and meaningful community engagement strategies
  • Understanding of racial / social justice and equity issues.
  • Some familiarity with mental and behavioral health, especially as it relates to severe mental illness, and substance recovery.
  • Strong writing and / or communication skills; flexible schedule to attend evening and weekend events.
  • Strong time management skills with attention to detail and ability to prioritize.
  • Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
  • Experience utilizing social media platforms including Twitter, Facebook, and Instagram, etc.
  • Bilingual speaking abilities, Chinese(Mandarin / Cantonese) preferred, but not required.

    • Compensation : $36 per hour

    Excellent benefits including medical, dental, and vision insurance 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays annually.

    Hours : Full-time, Monday to Friday, 37.5 hours per week, occasional weekend hours

    Hamilton-Madison House is an Equal Opportunity Employer

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    Community Liaison • New York, NY, US