Office Assistant 2 (PCN 07-3011)

Job Description

This recruitment is exempt from the Hiring Freeze (Administrative Order 358).

ATTENTION ALASKA RESIDENTS!

The Department of Labor and Workforce Development Division of Workers Compensation is recruiting for an

Office Assistant 2!

No Cover Letter Required!

This position is in the General Government Unit (GGU) at a Range 10.

This position is located in Anchorage. However this position may be relocated within Alaska with necessary approvals where infrastructure allows.

What You Will Be Doing :

This position provides administrative / clerical assistance to the Anchorage Workers Compensation office. Responsibilities include opening and distributing the mail answering the main phone line distributing documents in our electronic file system maintaining office supplies looking up case information to assist with administrative support to attorneys medical providers hearing officers and other professionals.

Our Mission Values and Culture :

The Division of Workers Compensation is the agency charged with administering the Alaska Workers Compensation Act fairly and impartially to ensure the quick efficient and predictable delivery of medical and indemnity benefits to injured workers at a reasonable cost to employers and insurance carriers. This position provides mission-critical clerical support to the Division.

Benefits of Joining Our Team :

This is a great stepping-stone position as the chosen candidate will have lots of opportunities for cross-training. Workers Compensation is a Division that fosters growth and from this position it would be easy to advance in whatever administrative or programmatic field catches your interest. The work is fun and fulfilling with plenty of variety in the daily work.

The Working Environment You Can Expect :

Our office is located in the midtown area conveniently close to various restaurants and shops. We offer ample free parking and the building is solely occupied by Department of Labor and Workforce Development employees.

Who We Are Looking For :

We are interested in candidates who possess some or all of the following position specific competencies :

• Accountability : Holds self and others accountable for measurable high-quality timely and cost-effective results. Determines objectives sets priorities and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Attention to Detail : Is thorough when performing work and conscientious about attending to detail.
• Flexibility : Is open to change and new information; adapts behavior or work methods in response to new information changing conditions or unexpected obstacles; effectively deals with ambiguity.
• Teamwork : Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Customer Service : Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

To view the general description and example of duties for the position please go to the following link :

Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Substitution :

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note :

High school diploma equivalent means one of the following : 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meetAlaska Residency Requirements in order to be considered for employment at this time.

DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW

LEGAL EMPLOYMENT

The States online recruitment system Workplace Alaska requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

APPLICATION NOTICE

You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply page.

Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If youre experiencing problems attaching to your application or if you simply had forgotten you may email it to the contact provided below before 5 : 00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.

EDUCATION

If post-secondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If youre unable to attach to your application email it to the contact provided in the job posting. If email is not an option please call the contact person to obtain a fax number.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application also provide the employer name your job title dates of employment whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.

Note : Attaching a resume is not an alternative to filling out the application in its entirety. Noting see resume or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

BARGAINING UNIT

If you are a current state employee please mark the union you are a member of at the time of application. If you are not a current state employee you must mark that it does not apply to you.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or (907) 465- 4095. If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the domains. For information on allowing emails from the domains visit the Lost Password Help page located at STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- or in Juneau or TTY : Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at : P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to :

For applicant password assistance please visit : Information

Amanda Johnson

Workers Compensation Officer 2

Phone : Key Skills

Typing,Microsoft Office,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,QuickBooks,Office Experience,10 Key Calculator,Front Desk,Filing,Administrative Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1