Talent.com
General Manager
General ManagerTaco Bell • Branford, CT, United States
General Manager

General Manager

Taco Bell • Branford, CT, United States
3 hours ago
Job type
  • Full-time
Job description

Company Summary : Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.

The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.

What is "Live Más"?

Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

Job Description - About the Job

Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands‑on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational

The Day-to-Day : Build People Capability

  • Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
  • Recruit and equip high quality operators to deliver great customer experiences
  • Build a healthy and robust bench of developed and capable Managers and Team Members
  • Leads performance management process for all employees in their restaurant
  • Lead by example - be a culture champion and live by Taco Bell HUNGRY principles : Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
  • Leverage culture and people capability to fuel brand performance
  • Provides leadership and coaching, developing Manager's and Team Members

Deliver a Consistent Customer Experience

  • Ensure complete and timely execution of corporate & local marketing programs
  • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
  • Control day‑to‑day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800
  • Ensure local health and safety codes, and company safety and security policies are met
  • Drives customer‑focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
  • Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
  • Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
  • Builds SMART action plans to resolve issues in their restaurant
  • Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
  • Grow the Brand, Sales and Profits

  • Control Profit & Loss by following cash control / security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
  • Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
  • Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
  • Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
  • Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
  • Works with management team to develop and deliver unit‑specific Annual Operating Plans
  • Minimum Requirements : Is This You?

  • High School minimum, University Degree Preferred
  • 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
  • Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical / decision‑making skills
  • Strong interpersonal and conflict resolution skills
  • Good oral / written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
  • Strong analytical / decision‑making skills
  • Basic personal computer literacy
  • Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
  • Is a Dynamic, energetic and positive leader, a self‑starter, proactively driven to get things done and does the right thing for the business
  • Provides leadership and coaching for each employee in their restaurant
  • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction
  • Why Taco Bell?

    We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!

  • We are about more than just building restaurants‑we connect with our fans through their passions including sports, gaming, and music
  • We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
  • We foster a culture of authenticity and believe all people can make a difference
  • #J-18808-Ljbffr

    Create a job alert for this search

    General Manager • Branford, CT, United States

    Related jobs
    Management - Suffolk

    Management - Suffolk

    Riverhead Building Supply Corporation • Southampton, NY, US
    Full-time
    The successful candidate will assist in managing a retail store and warehouse engaged in selling merchandise and materials related to the building industry. This includes overseeing daily operations...Show more
    Last updated: 30+ days ago • Promoted
    General Dentist

    General Dentist

    Dental365 • Guilford, CT, United States
    Full-time +1
    Join the future of dentistry, led by dentists.At Dental365, we're reshaping the way patients experience dental care.By placing patients and providers at the core of our approach, we're breaking new...Show more
    Last updated: 30+ days ago • Promoted
    Department Manager (Stores)

    Department Manager (Stores)

    Big Y • Branford, CT, US
    Full-time
    The Department Manager is responsible for providing an exceptional customer experience by preparing and ensuring the freshest quality product. Deli Sales Managers achieve this through supervision of...Show more
    Last updated: 30+ days ago • Promoted
    District Manager RedLion Mobile- NY

    District Manager RedLion Mobile- NY

    RedLion Mobile • Flanders, NY, US
    Full-time
    Quick Apply
    Retail District Manager – New York Job Type : Full-time.Join one of the fastest-growing telecommunications companies in the country! We’re currently hiring Retail District Managers to lead multiple ...Show more
    Last updated: 30+ days ago
    GENERAL STORE MANAGER

    GENERAL STORE MANAGER

    Dairy Queen • Glastonbury, CT, US
    Full-time
    You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners.The fra...Show more
    Last updated: 30+ days ago • Promoted
    Department Manager

    Department Manager

    H&M Group • Riverhead, NY, US
    Full-time
    As a Department Manager, you'll be the leader supporting and encouraging your whole team.By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and...Show more
    Last updated: 30+ days ago • Promoted
    On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1818)

    On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1818)

    Target • Riverhead, NY, US
    Full-time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. You can work as much or as little as you like as an On-Dem...Show more
    Last updated: 30+ days ago • Promoted
    Territory Sales Manager

    Territory Sales Manager

    Club Pilates - Miller Place • Suffolk County, NY, US
    Full-time
    Quick Apply
    Club Pilates Is seeking a experienced Boutique Fitness Sales Manager to oversee sales operations for our 3 locations in Suffolk County. Requirements • 2 + years of fitness sales experience •Lead gen...Show more
    Last updated: 30+ days ago
    03950 Store Manager

    03950 Store Manager

    SBH Health System • Riverhead, NY, US
    Full-time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Taco Bell • New Britain, CT, US
    Full-time
    The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of t...Show more
    Last updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    O'Neal Industries • Wallingford, CT, US
    Full-time
    Lead the development and execution of UPM's Rolling / Slitting operation to drive growth for the organization.The individual will be responsible for certain facets of the operation including, enginee...Show more
    Last updated: 6 days ago • Promoted
    General Manager - Stretchlab

    General Manager - Stretchlab

    Stretchlab - Branford, CT • Branford, CT, United States
    Full-time
    General Manager – StretchLab (Branford, Glastonbury, South Windsor & Granby, CT).If you’re a natural leader who thrives in a fast-paced environment, loves developing teams, and knows how to drive r...Show more
    Last updated: 15 days ago • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Burger King • Hartford, CT, US
    Full-time
    The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring the smooth...Show more
    Last updated: 30+ days ago • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Riverhead, NY, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We believe in a ...Show more
    Last updated: 25 days ago • Promoted
    Manager

    Manager

    Dunkin' • Madison, CT, US
    Full-time
    As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc...Show more
    Last updated: 30+ days ago • Promoted
    Plant Manager

    Plant Manager

    Top Quality Recruitment (TQR) • Guilford, CT, United States
    Full-time
    The Plant Manager will oversee daily operations of our printing facility, ensuring optimal performance, safety, and quality across all production lines. This role requires a hands-on leader with dee...Show more
    Last updated: 5 days ago • Promoted
    General Laborer

    General Laborer

    IICRC • Southampton, NY, US
    Full-time
    Join Our Team at SERVPRO East End and Hamptons.Picture yourself here fulfilling your potential.At SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Andreoni Recruiting Consultants • Hartford, Connecticut, United States
    Full-time
    Quick Apply
    We are searching for a talented restaurant general manager for Wethersfield! Fantastic growing brand and culture!.Job Description of Restaurant General Manager : . Takes responsibility for growth &...Show more
    Last updated: 30+ days ago