Inside Sales Manager

Inside Sales Manager (Manufacturing) – Remote with Monthly Travel

We are seeking a results-driven Inside Sales Manager to lead and support our Inside Sales and Customer Service teams within a fast-paced manufacturing environment. This key leadership role will focus on pricing, optimizing the sales process, driving team performance, and ensuring high levels of customer satisfaction.

This is a remote position with monthly travel requirements (one week a month).

Key Responsibilities :

• Lead, coach, and develop a high-performing inside sales and customer service team.
• Design and implement strategic sales plans to grow the customer base across the U.S. and Canada, in coordination with the Outside Sales team.
• Set, monitor, and report on individual and team sales targets.
• Oversee and optimize the sales administration process , including pricing, discounting, and CRM usage.
• Manage the pricing process , ensuring consistency and profitability across product lines and markets.
• Use customer feedback and market insights to support product development and service improvements.
• Collaborate cross-functionally with Marketing, Product, Finance, and Legal to ensure seamless execution of sales activities.
• Support lead generation efforts and sales pipeline development.
• Prepare and deliver accurate monthly, quarterly, and annual sales forecasts .
• Recruit, hire, onboard, and train new sales team members.
• Identify areas for improvement and implement process enhancements to increase sales efficiency and customer engagement.
• Handle escalated customer issues and ensure prompt, effective resolution.

Qualifications :

Why Join Us?

Job Type : Full-time

Work Location : Remote