Fusion Technical Support SpecialistApplicantz • Portland, Oregon, United States

Fusion Technical Support Specialist

Applicantz • Portland, Oregon, United States

1 day ago

Job type

Full-time

Job description

Hybrid contract in the Portland, OR. PST hours. Visa Sponsorship is not available.

We are looking for a skilled and proactive Product Support Specialist with

High level proficient with Autodesk Fusion
Customer soft skills
Good team collaboration mindset.

Preferred Qualifications :

2-5 years of industry experience.

Experience with Fusion

Experience with CAM workflows (Example : Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam)

Experience with CNC Programming, Machining, or Machine Setup

Experience with FEA / CAE tools (Optional)

Strong customer service, troubleshooting, and analytical skills.

Excellent written and verbal English communication skills. (Additional language skills are a plus.)

Responsibilities :

Advance Level knowledge using Autodesk Fusion.

Experience with CAM is a Plus.

Able to analyze and evaluate information technology systems operations.

Determines user needs and requirements and recommends ways to improve systems.

Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Will work directly with customers via email, phone and chat.

Able to follow proper documentation workflows and processes while using case management system.

Our Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting-edge technologies.

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Technical Support Specialist • Portland, Oregon, United States

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