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Customer Service Team Lead - Print Operations
Customer Service Team Lead - Print OperationsFlex-Staff • Greenville, WI, US
Customer Service Team Lead - Print Operations

Customer Service Team Lead - Print Operations

Flex-Staff • Greenville, WI, US
14 days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Job Description

Job Title : Customer Service Team Lead

Pay Rate :  $55K / year-$65Kyear, based on experience

Hours : Full Time, 7 : 30am-4pm, Monday through Friday

Length : Direct Hire

Location : Greenville, WI (on-site)

Requirements :

  • Must have Printing industry knowledge
  • 1+ year experience as a Team Lead, Account Manager or Project Coordinator
  • Knowledge about offset printing, flexographic printing, digital printing, foil stamping, large format, mailing, packaging
  • Experience in graphics finishing a big plus
  • Tech savvy overall, specifically working with Word, Excel, Outlook and Adobe Suite (InDesign and Illustrator are preferred)
  • Critical thinking skills and excellent written and verbal communication skills are needed

What You’ll Do :

You will lead a team, oversee print production from start to finish, and manage all project aspects like timelines, budgets, and vendor relationships.

  • This is NOT a graphic design position
  • Handle key assigned accounts and related projects including taking and entering in orders, write up tickets for the jobs and work
  • Provide customer service to accounts via email and over the phone seeing all orders / projects through from start to finish
  • Create estimates new jobs
  • Provide any order changes to pre-press or designers
  • Complete purchase orders
  • Coordinate with sales team on assigned customers’ needs, provide customer feedback to the group
  • Benefits :

  • Health, Dental, Vision insurance
  • 401(K) with a company match, Paid Holidays, Paid time off
  • Company sponsored disability and life insurance
  • If you are interested, apply online at www.flexstaff.com or send your resume to cpownell@flexstaff.com.

    Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!

    Make sure to send your family and friends our way - we love referrals!

    Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

    #Office

    PandoLogic. Keywords : Customer Service Supervisor, Location : Greenville, WI - 54942 , PL : 601725941

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    Customer Service Team Lead • Greenville, WI, US

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