Job Description
Job Description
Job Title : Customer Service Team Lead
Pay Rate : $55K / year-$65Kyear, based on experience
Hours : Full Time, 7 : 30am-4pm, Monday through Friday
Length : Direct Hire
Location : Greenville, WI (on-site)
Requirements :
- Must have Printing industry knowledge
- 1+ year experience as a Team Lead, Account Manager or Project Coordinator
- Knowledge about offset printing, flexographic printing, digital printing, foil stamping, large format, mailing, packaging
- Experience in graphics finishing a big plus
- Tech savvy overall, specifically working with Word, Excel, Outlook and Adobe Suite (InDesign and Illustrator are preferred)
- Critical thinking skills and excellent written and verbal communication skills are needed
What You’ll Do :
You will lead a team, oversee print production from start to finish, and manage all project aspects like timelines, budgets, and vendor relationships.
This is NOT a graphic design positionHandle key assigned accounts and related projects including taking and entering in orders, write up tickets for the jobs and workProvide customer service to accounts via email and over the phone seeing all orders / projects through from start to finishCreate estimates new jobsProvide any order changes to pre-press or designersComplete purchase ordersCoordinate with sales team on assigned customers’ needs, provide customer feedback to the groupBenefits :
Health, Dental, Vision insurance401(K) with a company match, Paid Holidays, Paid time offCompany sponsored disability and life insuranceIf you are interested, apply online at www.flexstaff.com or send your resume to cpownell@flexstaff.com.
Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!
Make sure to send your family and friends our way - we love referrals!
Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.
#Office
PandoLogic. Keywords : Customer Service Supervisor, Location : Greenville, WI - 54942 , PL : 601725941