Restoration Manager

Restoration Manager

SERVPRO of Oldsmar / Westchase, Gainesville West, Alachua County West is hiring a Restoration Manager. As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key responsibilities include :

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and / or clients for approval of restoration activities.
• Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain all communications with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including labor, equipment, vehicles, and other assets.
• Manage the customer and client experience and overall satisfaction. Provide priority response to potential customers, as needed.
• Actively engage in recruiting, hiring, and training restoration teammates.

Position requirements include :

Skills / Physical Demands / Competencies include :

Benefits include :

Pay starts at $50,000 - $60,000 annually based on experience.