Senior CSM - SMB/Mid‑Market | AI‑Driven GrowthHoneyBook Inc. • San Francisco, CA, United States
Senior CSM - SMB / Mid‑Market | AI‑Driven Growth
HoneyBook Inc. • San Francisco, CA, United States
10 hours ago
Job type
- Full-time
Job description
A leading business management platform is seeking a Sr. Customer Success Manager to enhance client success and drive revenue expansion. This role involves owning strategic SMB / MM accounts, designing robust onboarding experiences, and implementing proactive engagement programs. Candidates should possess 6+ years in Customer Success with a strong focus on renewals and expansions, along with experience using CRM tools. This is a hybrid role based in San Francisco with occasional travel to other locations.
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