Accounts Receivable Clerk

Job title : Accounts Receivable

Location : 44659, Mount Eaton, Ohio, United States

The AR Specialist is accountable for managing and collecting delinquent accounts receivable for an assigned customer base to deliver defined outcomes through Owens Corning key performance indicators. This will require relationship building and partnership with internal functions, such as accounting, credit, customer service, pricing, transportation, and sales.

JOB RESPONSIBILITIES

Accountable for reducing delinquency for assigned accounts aligned with OC financial objectives

• Collection of past due balances, while maintaining a follow-up system with notes, in accordance with established goals
• Monitoring of process quality and testing root cause analysis to drive improvement
• Customer / Supplier / Operations escalation management
• Develop action plans collaboratively with credit and sales teams to maximize results and mitigate risk
• Escalation of customer issues timely to credit and leadership teams – "manage up"
• Collaborate with credit team to deliver insightful management reporting
• Participate in cash forecasting for business units and customers supported (30 / 60 day forecast)
• Present in monthly AR aging meetings
• Analyze cash discount deductions for resolution; Collect as appropriate
• Maintain compliance with required internal controls and policies
• Assist team members / back up / cross training