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Customer Service Representative (Banking)
Customer Service Representative (Banking)TEKsystems • Kahului, HI, US
Customer Service Representative (Banking)

Customer Service Representative (Banking)

TEKsystems • Kahului, HI, US
2 days ago
Job type
  • Permanent
Job description

Job Description

Customer Service Representative / Banking Consultant – Maui & Kauai Branches

Location : various locations in Kauai & Maui

We currently have an exciting Banking Consultant opportunity that offers robust career growth and professional development. You will deliver exceptional customer service, process financial transactions accurately and efficiently, and maintain a strong understanding of our products and services. You’ll have the chance to serve a diverse clientele—from individuals opening their first checking account to seasoned investors managing their wealth.

Work Schedule

  • Monday – Friday : 8 : 00 AM – 4 : 30 PM
  • Rotational Saturdays : 8 : 30 AM – 1 : 30 PM (hours may vary)

Key Responsibilities

  • Provide outstanding customer service and build lasting relationships.
  • Accurately and efficiently process financial transactions.
  • Educate customers on banking products, services, and digital tools.
  • Identify customer needs and make appropriate referrals to enhance their financial well-being.
  • Maintain compliance with policies and procedures.
  • Qualifications

  • Education : Associate’s degree in a business-related field, or equivalent work experience; OR
  • High school diploma / equivalent plus 2 years’ experience in a sales and service environment.
  • Experience : 2 years of cash handling experience required.
  • 2 years of customer service, referrals, and sales experience required.
  • Retail / branch banking experience in operations and sales or similar financial services experience preferred.
  • Skills & Attributes : Strong knowledge of banking / financial products and ability to grasp finance and credit concepts preferred.
  • Welcoming presence and excellent interpersonal skills.
  • Digitally savvy and confident using digital banking technology.
  • Detail-oriented with strong follow-through.
  • Agile, resourceful, and adaptable in a fast-paced environment.
  • Positive attitude, growth mindset, and quick learner.
  • Ability to work independently and collaboratively.
  • Handle confidential matters with discretion
  • Job Type & Location

    This is a Permanent position based out of Kahului, HI.

    Pay and Benefits

    The pay range for this position is $45000.00 - $53000.00 / yr.

    Excellent benefits package, 401K match, healthcare benefits, PTO etc.

    Workplace Type

    This is a fully onsite position in Kahului,HI.

    Application Deadline

    This position is anticipated to close on Dec 1, 2025.

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    About TEKsystems : \n\n

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    \n\n

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    \n\nAbout TEKsystems and TEKsystems Global Services \n\n

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    \n\n

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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