Automotive Call CenterUSA Jobs • Tinley Park, IL, US
No longer accepting applications
Automotive Call Center
USA Jobs • Tinley Park, IL, US
3 days ago
Job type
- Full-time
Job descriptionMinimum 1 year of customer service, call center, or dealership experience preferred Valid drivers license with a clean driving record Strong communication and organizational skills Ability to work full-time in a fast-paced dealership environment Basic computer and CRM knowledge is a plus Positive attitude and willingness to learn Full-time position with health insurance benefits Employee discounts on vehicles, parts, and services Opportunities for career growth and advancement
Automotive Bdc Consultant
Position Summary : The Automotive BDC (Business Development Center) Consultant is responsible for handling inbound and outbound customer communications, setting service and sales appointments, and providing exceptional customer support. This role plays a key part in building strong customer relationships and driving dealership growth.
Key Duties & Responsibilities :
- Answer inbound calls, online inquiries, and messages in a professional and timely manner
- Make outbound calls to follow up with leads, service reminders, and appointment confirmations
- Schedule and manage sales and service appointments
- Update and maintain customer information in the CRM system
- Provide product and service information to customers
- Coordinate with sales and service teams to ensure smooth customer experiences
- Meet daily and monthly performance goals
- Deliver excellent customer service at all times
Requirements :
Benefits :
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Call Center • Tinley Park, IL, US
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