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Admin Assistant/Receptionist
Admin Assistant/ReceptionistShift4 • Coopersburg, PA, US
Admin Assistant / Receptionist

Admin Assistant / Receptionist

Shift4 • Coopersburg, PA, US
3 days ago
Job type
  • Full-time
Job description

Admin Assistant / Receptionist

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

This position requires performing a variety of functions that include areas such as assisting in the renewal of support contracts, inventory control, accounting data entry, greeting walk-in visitors, assisting in ordering / shipping / receiving of equipment, organization of warehouse, ensuring office supplies are in-stock, scheduling travel and other administrative functions as needed.

Responsibilities :

  • Responsible for shipping and receiving on a daily basis.
  • Assisting customers by answering questions or directing them to the appropriate resource.
  • Performing miscellaneous duties for other departments as needed.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greeting walk-in customers, handle their inquiries, and direct them to appropriate individuals.
  • Collect, sort and distribute mail.
  • Files service tickets and other documents as needed.
  • Enters and accepts office supply orders.
  • Work as fill-in for other administrative positions as needed.
  • Identify areas for improvement and make constructive suggestions for change.
  • Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
  • Escalate customer issues to the Director of Real-Estate and Facilities.
  • Responsible for entering time and expenses in appropriate systems daily.
  • Onboarding Phot ID Badges for New hires.
  • Making travel, rental car, hotel reservations for Real-Estate and Facilities members.
  • Monthly Expense Report Submissions for Director of Real-Estate and Facilities.
  • Supply ordering
  • Booking conference rooms
  • Ups Label creating.
  • Sending Follower arrangements and or gifts for various occasions
  • Assist with setup and cleanup conference rooms for larger meetings

Qualifications :

  • High School graduate with BA degree preferred.
  • 1-year+ experience in working with invoicing and credits.
  • Proficiency with computer applications (Excel, Outlook, Word, PowerPoint, etc).
  • Flexible and able to work in a changing environment, acknowledging urgency when necessary.
  • Must be a team player with a positive, can-do attitude.
  • Experience with scheduling travel
  • We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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