Lean Project Manager (Operational Process Improvement)

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies Other companies come and go but for more than seven decades weve been part of the national landscape with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nations leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy consider joining our team!

Description

Responsible for the management of diverse operational process improvement projects. Focuses on meeting project commitments including communications with sponsors stakeholders etc. As assigned leads or assists in the planning implementation and introduction of continuous improvement projects across the organizational. Provides education and training regarding operational excellence and related process changes. Guides project team members and may have indirect but no direct subordinates.

Logistics : CGS ()

Location : This position is full-time (40 hours / week) Monday Friday and will be onsite at One Century Plaza in Nashville located at 26 Century Blvd Nashville TN 37214 with a remote / flexible work arrangement in place.

What Youll Do :

Lead planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements data gathering process analyses procedural documentation leading development teams training management and non-management staff and establishing processes to monitor and sustain effective changes.

Facilitates the definition of project missions goals tasks and resource requirements service levels and customer requirements.

Communicate with information systems and internal staff relative to project assigned. Provide technical and functional assistance to project team members during all project phases.

Provide continuity between groups through attendance and participation in work sessions scope and design walkthroughs and weekly status meetings.

Administer scheduling planning reporting development and implementation within timelines and budgets. Manage project budget and resource allocation. Assist in the identification of potential cost savings.

Function as lead in reviewing proposed enhancements and identifying issues related to project business requirements. Resolve or assist in the resolution of conflicts within and between projects or functional areas.

Direct testing and coordination of changes / enhancements. Oversee the development of test matrices and coordination of internal and external personnel for testing of implemented changes.

Provide training and documentation to customers and staff related to project status procedures and changes. Provide education and training regarding policies and procedures that are changed or developed as a result of changes and projects.

Generate internal and external reports to support management in determining productivity and efficiencies of programs or operational processes.

Analyze processes to ensure accuracy and quality. Make recommendations to improve processes and drive efficiency in quality.

Complete other tasks as assigned by management.

To Qualify for This Position Youll Need the Following :

Required Education :

A Bachelors degree

Degree Equivalency : 4 years job related work experience or Associates and 2 years job related work experience

Required Experience :

7 years of progressively responsible experience working in various functional areas such as operations research and analysis project management strategic planning business process engineering or quality improvement.

3 years of experience coordinating or leading project teams from inception through implementation phases (may be concurrent).

Required Skills and Abilities :

Excellent and effective communication and time-management skills.

Strong knowledge of business process engineering methodology.

The ability to communicate complex information with understanding to a variety of audiences who have different levels of experience and knowledge.

Advanced analytical and decision-making skills.

Thorough understanding of project management phases techniques and tools.

Demonstrated aptitude for effective leadership of staff.

The ability to recognize problems or situations that are new or without clear precedent and offer solutions.

Required Software and Tools :

Microsoft Office.

We Prefer You Have the Following :

Experience in Medicare healthcare or insurance industry.

Experience leading or participating in business process improvement initiatives and project teams.

Experience leading diverse types of operational improvement projects including project initiation through implementation and deployment.

Experience utilizing project management body of knowledge (PMBOK) principles.

Project management Lean Six Sigma ISO and / or other quality certifications.

Our Comprehensive Benefits Package Includes the Following :

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

Subsidized health plans dental and vision coverage

401k retirement savings plan with company match

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers in major locations

Education Assistance

Service Recognition

National discounts to movies theaters zoos theme parks and more

What We Can Do for You :

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next :

After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities pregnant individuals individuals with pregnancy-related conditions and individuals needing accommodations for sincerely held religious beliefs provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment please email or call ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Heres moreinformation .

Some states have required notifications. Heres more information.

Required Experience :

IC

Key Skills

Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development

Employment Type : Full-Time

Experience : years

Vacancy : 1