Technical Services Specialist

Technical Services Specialist

The Technical Services Specialist role provides technical support for and manages projects related to product technology and product application within the Life Sciences business of critical spaces, component preparation, clean utilities, or terminal sterilization. Serves as subject matter expert for key pharmaceutical and biopharmaceutical Customer accounts, providing technical information. Coordinates project activities with other departments as needed, including but not limited to : Regulatory, Marketing, Quality Assurance / Quality Control and Manufacturing. Manages tasks of one or more assigned team members on a project basis.

What You'll Do As a Technical Services Specialist :

• Provides technical information and expertise to key Customer accounts for the product line, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs. Support provided through telephone and written correspondence, generation of literature, lab analysis and direct field support.
• Manages projects and coordinates and oversees technical activities within area of specialization. Serves as liaison with R&D groups for scientific and technical support. Reports on product field trial activity.
• Increases sales force effectiveness by administering global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Works with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support.
• Manages the tasks of one or more assigned team members on a project basis, providing direction and performance feedback.
• Contributes ideas and information for new products, processes and applications related to the business unit.
• Supports compliance with government regulations by applying safety policies and procedures.

The Experience, Skills, and Abilities Needed :

Required :

What STERIS Offers :

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer :

Pay range for this opportunity is $90,737.50 - $117,425.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county / city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.