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Insurance Collections Specialist

Insurance Collections Specialist

Cypress Health PartnersQuincy, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Cypress Health Partners is a leading provider of outpatient physical therapy in the Northeast, offering exceptional MSK care through our regional brands Bay State Physical Therapy, MVPT Physical Therapy and MCR Chiropractic. We are a provider owned and operated company and are devoted to the health and wellbeing of our patients. Offering exceptional, innovative chiropractic and physical therapy services, our dedicated professionals strive to restore each individuals maximal function.

We are searching for an Insurance Collection Specialist to join our team!

Responsibilities :

  • Reviews denials on an explanation of benefits (EOB) statement or in Raintree and works on issues until resolved.
  • Logs on to insurance website / portal (if available) to investigate insurance denials and rejections.
  • Submit appeals via mail, fax, online portal
  • Submits any required documentation to insurance companies as requested
  • Researches the claims for information to process bills in a timely manner
  • Communicate directly with insurance companies, adjustors, and patients on a regular basis
  • Corrects any errors and resubmits all unprocessed or returned claims to insurance companies
  • Answers incoming calls to the billing department on scheduled days
  • Escalates issues to supervisor
  • Maintains the highest level of privacy in accordance with HIPAA requirements and laws.

Skills :

  • Oral / Written Communication Skills
  • Filing
  • Computer Literacy

    • Experience :

  • High School Diploma or equivalent. Associate's degree preferred.
  • 3 years of experience required performing medical billing.
  • Strong technical knowledge in one or more areas of commercial insurance, government insurance, workmans compensation, motor vehicle liability, general liability, and claims processing systems.
  • Knowledge of medical and insurance terminology.
  • Knowledge of coordination of benefits.
  • Ability to speak confidently over the phone
  • Basic knowledge of Microsoft Excel and Word.
  • Ability to provide quality customer service to all parties.
  • Demonstrated knowledge of state laws and insurance statutes.
  • Excellent interpersonal and verbal / written communications skills.
  • Highly motivated, self-starter, organized and detail oriented.
  • Ability to work well individually, as well as part of a team.
  • Coachable : receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.

    • Cypress Health Partners is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity / expression, marital status, or other protected class.

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    Collection Specialist • Quincy, MA, US