Pharmacy Technician / Pharm Tech

Job Title : Pharmacy Technician

Job Description

We are seeking Registered Pharmacy Technicians to join our dynamic call-center team, handling a significant volume of inbound phone calls. The role involves receiving, reviewing, and verifying patient prescriptions, as well as prepping and scanning documents and entering prescription orders into the pharmacy data system.

Responsibilities

Verify HIPAA information and maintain confidentiality when speaking to patients and providers.

Engage in active listening with callers, confirming or clarifying information, and diffusing upset patients or providers as needed.

Work closely with pharmacists and pharmacy teams to ensure patient and provider needs are met in a timely manner.

Coordinate with call center Hub programs as applicable.

Coordinate the order and enter prescriptions based on their urgency through the pharmacy processing system.

Maintain professionalism and document within processing systems in accordance with policies and procedures.

Efficiently enter data and information into the pharmacy processing system.

Prioritize and organize work to meet agreed-upon deadlines.

Enter prescription orders into the pharmacy processing system accurately and efficiently.

Comply with applicable laws, regulations, and policies.

Essential Skills

Data entry skills.

Pharmacy Technician license with the Board of Pharmacy.

Strong computer skills, particularly in Microsoft Suite.

Knowledge of prescriptions and customer service skills.

Experience in a call center and retail pharmacy settings.

Additional Skills & Qualifications

1-2 years of pharmacy work experience is ideal.

Spanish-speaking skills are preferred.

Call center pharmacy technician experience is preferred.

Experience with non-commercial pharmacy.

Strong time management and organizational skills.

Adaptability and flexibility.

Efficient typing skills.

Work Environment

equipment provided, including a laptop and headset. The work schedule is Monday through Friday, with shifts potentially falling between 10 am and 6 pm EST and may change based on business needs. Lunch breaks are typically 30 minutes, with two 15-minute breaks, which are not flexible and will be scheduled

Job Type & Location

This is a Contract to Hire position based out of Houston, Texas.

Pay and Benefits

The pay range for this position is $21.00 - $21.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.