Patient Account Representative - Medical Billing, Surgery Center

JOB SUMMARY : Medical billing experience is required. The patient account representative is responsible for managing all aspects of accounts receivables to ensure maximum / timely reimbursement for services performed. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The patient account representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A / R days. Follow up maybe performed by way of payer websites when appropriate.

QUALIFICATIONS :

JOB SPECIFIC CORE COMPETENCIES :

• Accurately bills and collects insurance payments.
• Works with patients and third party payors to obtain payment on delinquent accounts according to legal and proper collection techniques as well as maintain A / R days outstanding within established HPN guidelines.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.

Demonstrates the following competencies :

Attitude / Customer Competencies

Relationship Competencies / Work Group Competencies

Ethical Decision-Making

Performance Improvement

(KNOWLEDGE, SKILLS & ABILITIES)

Requirements

MANDATORY LICENSE / REGISTRATION / CERTIFICATION :

CPR (Cardio-Pulmonary Resuscitation)

CERTIFICATION / LICENSE : None required.

ADDITIONAL LICENSURE / CREDENTIAL REQUIREMENTS :

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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