Job Description
Job Description
At MD Building Services, our client relationships are the toppriority. Were looking for a dedicated and personable account manager to maintain our clients accounts and serve as our main point of contact.
The ability to speak Spanish and Portuguese would be a be an advantage.
Our ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given a vehicle for official use and a tremendous opportunity for advancement within this fast-growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward.
Responsibilities
- Be the lead point of contact in all matters concerning client needs and concerns.
- Stay on top of accounts, making sure theyre receiving services that are within their budget and meeting their need
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Train new hires and build lasting relationships with employees
- Develop, training methods and employee retention programs
Skills
Proven work experience as an Account Manager or relevant roleJanitorial custodial or cleaning experience in a Supervisory capacityDemonstrable ability to communicate with and train employees to the highest professional standards.Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.Strong verbal and written communication skillsJob Type : Full-time
Salary : $50,000.00 per year
Benefits :
Cell phone reimbursementCompany carEmployee discountFlexible schedulePaid time offPaid trainingTravel reimbursementSchedule :
Monday to FridayOn callWeekends as neededSupplemental pay types :
CommissionYearly bonusTravel requirement :
TravelAbility to commute / relocate :
Marlborough, MA 01752 : Reliably commute or planning to relocate before starting work (Preferred)Work Location : In person