Talent.com
Retail Associate
Retail AssociateRoss Stores • Conway, AR, US
No longer accepting applications
Retail Associate

Retail Associate

Ross Stores • Conway, AR, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving.
  • Career growth. We develop industry leading talent because Ross grows when our people grow.
  • Teamwork. We work together to solve the hard problems and find the right solution.
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all customers and associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow associates using company recognition programs.
  • Assists customers in any way necessary - is register-trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner. Greets all customers by making eye contact, smiling and saying "hello" throughout the store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to customers at all times. Responds to customer service calls immediately. Handles all customer issues in a courteous and helpful way, calling a member of the store leadership when needed.
  • Represents and supports the company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and team areas.
  • Maintains a professional appearance and adheres to the company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Conway, AR, US

    Related jobs
    Retail Sales Associate

    Retail Sales Associate

    Verizon • North Little Rock, AR, US
    Full-time +1
    Verizon Retail Sales Associate.A place to share your ideas freely even if they're daring or different.Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people liv...Show more
    Last updated: 30+ days ago • Promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx • North Little Rock, Arkansas, US
    Full-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show more
    Last updated: 30+ days ago
    Sales Associate - Abby Road Vilonia

    Sales Associate - Abby Road Vilonia

    Abby Road • Vilonia, AR, United States
    Full-time
    Quick Apply
    Sales Associate to join our team.Our ideal candidate is a self-starter, motivated, punctual and engaged.Shift lengths can vary and overtime is often available. Advancement opportunities are always a...Show more
    Last updated: 21 days ago
    Retail Sales Associate

    Retail Sales Associate

    Best Buy • Conway, AR, US
    Full-time
    As a Retail Sales Associate, you'll be the face of Best Buy for customers who visit our stores.We'll train you with the skills and knowledge you need to confidently recommend the right tech product...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored Brands • Little Rock, AR, US
    Part-time
    Show more
    Last updated: 30+ days ago • Promoted
    Retail Associate

    Retail Associate

    Arkansas Staffing • Conway, AR, US
    Full-time
    Join Ross : A Team That Values You.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been br...Show more
    Last updated: 21 days ago • Promoted
    Retail Merchandiser (part-time) - Greenbrier, AR 75058

    Retail Merchandiser (part-time) - Greenbrier, AR 75058

    Crayola • Greenbrier, AR, United States
    Part-time
    To learn more about this role,.As a Retail Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retail...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Associate - Opportunities available in Sales / Support or Store Fulfillment

    Seasonal Associate - Opportunities available in Sales / Support or Store Fulfillment

    Belk • Conway, AR, US
    Full-time +1
    We're excited to meet you! We're hiring full-time, part-time, and flex positions across sales, support, fragrances, store fulfillment, and more. Bring your talents to a team that values you! Apply t...Show more
    Last updated: 28 days ago • Promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office Depot • Little Rock, AR, US
    Part-time
    Part Time Retail Store Associate.As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customer...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate, Full Time - Conway Commons

    Retail Sales Associate, Full Time - Conway Commons

    Gap • Conway, AR, US
    Full-time
    Retail Sales Associate, Full Time - Conway Commons.Full time 700 Elsinger Blvd, Conway, AR, US 72032-4762.As a FT Brand Associate, you're an integral part of our team and bring our brand to life fo...Show more
    Last updated: 28 days ago • Promoted
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Dick's Sporting Goods • Conway, AR, US
    Full-time
    Dick's Sporting Goods Store Associate.At DICK'S SPORTING GOODS, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitemen...Show more
    Last updated: 30+ days ago • Promoted
    Store Associate

    Store Associate

    CVS Health • Conway, AR, US
    Full-time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate - Part-Time

    Retail Sales Associate - Part-Time

    Maurices • Conway, AR, US
    Part-time
    Retail Sales Associate - Part-Time.As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.We in...Show more
    Last updated: 28 days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Francesca's • Conway, AR, US
    Full-time
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Ollie's Bargain Outlet • Conway, AR, US
    Full-time
    Join our team and live the Ollie-tude! (Ollie's Core Values) : .Associates are expected to be supportive and work together. How do I treat others with courtesy, dignity, and respect?.Live the "good st...Show more
    Last updated: 17 hours ago • Promoted • New!
    Sales Associate

    Sales Associate

    Express • Little Rock, AR, US
    Full-time +1
    Express is seeking a Retail Sales Associate to join our team at Outlets @ Little Rock.The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Roses Discount Stores • Little Rock, AR, US
    Full-time +1
    As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show more
    Last updated: 30+ days ago • Promoted
    Checkout Team Associate

    Checkout Team Associate

    Walmart • Conway, AR, US
    Full-time +1
    WM Supercenter #5 1155 Hwy 65 North Conway, AR 72032-2857.Shift may start between 8 : 00am - 11 : 00am.Shift may start between 1 : 00pm - 4 : 00pm. Front End Checkout associates run our registers.They smile...Show more
    Last updated: 16 hours ago • Promoted • New!