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iLAB is hiring : Technical Writer in Tallahassee

iLAB is hiring : Technical Writer in Tallahassee

MediabistroTallahassee, FL, United States
3 days ago
Job type
  • Full-time
Job description

Overview

A strategic thinker with strong technical writing expertise and the ability to translate complex IT concepts into clear, compelling, and user-friendly documentation. This role requires leveraging data and subject-matter knowledge to create content that supports IT initiatives, enhances customer understanding, and positions our brand as a trusted technology partner.

Responsibilities

  • Collaborate with cross-functional teams to develop and edit proposals, technical manuals, system documentation, and end-user guides.
  • Create, revise, and update technical content, including architecture overviews, process workflows, configuration steps, troubleshooting guides, and compliance matrices.
  • Format documents for consistency, professionalism, and accessibility, ensuring alignment with company branding and technical style guidelines.
  • Develop supporting collateral such as datasheets, technical brochures, white papers, and case studies to communicate IT solutions and value propositions.
  • Apply advanced document styling, formatting, and layout techniques in Word and other authoring tools to enhance usability and readability.
  • Review and proofread all content for accuracy, technical precision, grammar, and clarity.
  • Manage version control, maintain document repositories, and update templates to ensure efficient documentation workflows.
  • Ensure all materials meet established standards for tone, style, security, and compliance.
  • Support other departments by creating and editing reports, presentations, release notes, and client communications as required.

Qualifications

  • Bachelor’s degree in English, Communications, Computer Science, or a related field; or a minimum of 3 years of experience in Technical Writing or a similar role.
  • Demonstrated experience as a technical writer, with expertise in developing proposals, business / marketing materials, and technical documentation.
  • Advanced proficiency in Microsoft Word, including templates, styles, formatting, and layout design.
  • Exceptional writing, editing, and proofreading abilities with keen attention to accuracy and detail.
  • Strong organizational skills with the ability to manage multiple projects and meet tight deadlines.
  • Familiarity with content management systems (CMS), documentation tools, and version control practices.
  • Excellent communication and presentation skills with the ability to collaborate effectively with senior management and technical teams.
  • Self-motivated, assertive, and creative, with the ability to work both independently and within a team environment.
  • Experience writing proposals for government agencies or enterprise-level clients.
  • Comfortable with technical terminology, IT concepts, and industry-specific jargon, proficient in Canva or similar design tool is a plus

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    Technical Writer • Tallahassee, FL, United States