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Customer Service Representative II Customer Support
Customer Service Representative II Customer SupportCube hub • Moline, Illinois, USA
Customer Service Representative II Customer Support

Customer Service Representative II Customer Support

Cube hub • Moline, Illinois, USA
19 days ago
Job type
  • Full-time
Job description

Description : Position Title

Customer Support Representatve

Entry level candidates are ok here. Soft skills are most important (good communication skills by email or phone; proactive; willing to learn). Will use ServiceNow but this can be taught. Should be capable of learning software applications.

  • Visa sponsorship is not available now or in the near future for this position

This team is currently working a hybrid schedule (3 days in office / 2 days remote)

Job Description :

This position will be responsible for communicating Product Improvement Plan (PIP) information between the factories and the client Dealers.

Skill Set Requirements :

  • Effective writing skills including grammatical usage pervasive copy and style
  • Work experience in a team environment
  • Should have demonstrated work experience in a Customer Service-related field
  • Must have high level of attention to detail
  • Must have strong communication skills
  • Should have experience with using Excel Word OneNote and Outlook
  • Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Customer Service Representative Ii • Moline, Illinois, USA

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