Talent.com
Patient Care Coordinator
Patient Care CoordinatorOptum • East Providence, RI, US
No longer accepting applications
Patient Care Coordinator

Patient Care Coordinator

Optum • East Providence, RI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

RICBT, part of Optum Behavioral Care, is a mental health practice based in Rhode Island and operating in New Haven, CT. We are passionate about helping patients to overcome all sorts of problems they might be having in their lives including emotional, behavioral, mental or cognitive problems. East Providence also offers neuropsychological assessments and evaluations for adults and children.

\n

As an  Associate Patient Care Coordinator  with  RICBT, you will be responsible for providing support to patients and the clinical staff. The  Associate Patient Care Coordinator  will greet and support the check in and check out for patients, register new patients, prepare paperwork and review for accuracy, verify completion of consents and insurance eligibility, process payments for in-person appointments, handle existing patient communications, manage internal referrals and ensure work locations are presentable and welcoming.

\n

Location :  400 Massasoit Ave. East Providence, RI 02914. May be asked to travel to another nearby clinic for training.

\n

Schedule :  Monday-Friday, 8am-5pm EST

\n

Primary Responsibilities :

\n \n

  • Provide reception and clerical support in the clinic’s front office

\n

  • Ensure all locations are welcoming and adhere to brand guidelines
  • \n

  • Assist patients with the check in and check out process
  • \n

  • Review each patient’s chart prior to appointment and ensure consents and insurance verification are complete
  • \n

  • Collect and upload insurance cards and identification
  • \n

  • Assist with onboarding new patients, help patient’s access patient portal, prepare and confirm completion of paperwork, ensure consents and insurance verification are complete
  • \n

  • Answer incoming calls and return voicemails timely, respond to patient questions and triage incoming requests to appropriate departments
  • \n

  • Assist in updating and / or schedule existing patient appointments and internal referrals with providers
  • \n

  • Process payments for co-pays, deductibles, co-insurance, self-pay, and missed appointments fees
  • \n

  • Ensure patient inquiries are addressed quickly, including resolving patient insurance eligibility issues
  • \n

  • Monitor clinician / admin / OBC inbox and respond accordingly and take necessary steps
  • \n

  • Secure patient information and maintain patient confidentiality
  • \n \n

    What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

    \n \n

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • \n

  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • \n

  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • \n

  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • \n

  • Education Reimbursement
  • \n

  • Employee Discounts
  • \n

  • Employee Assistance Program
  • \n

  • Employee Referral Bonus Program
  • \n

  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • \n

  • More information can be downloaded at :
  • \n \n

    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

    \n \n

  • High School Diploma / GED (or higher)
  • \n

  • 1+ years of experience in an office environment (preferably in a mental health or medical setting)
  • \n \n

    Preferred Qualifications :

    \n \n

  • Experience with insurance verification
  • \n

  • Experience working with computers for professional communication and medical documentation - Microsoft Excel, Outlook, Athena RMS (or other EHRs)
  • \n

  • Basic understanding of medical terminology
  • \n

  • Ability to interpret a variety of data and instructions furnished in written, oral, diagram, or schedule form
  • \n

  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical staff
  • \n

  • Ability to work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
  • \n \n

    Explore opportunities at Optum Behavioral Care.   We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while  Caring. Connecting. Growing together.

    \n

    \n

    Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    \n

    \n

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

    \n

    \n

    \n

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    \n

    \n

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    \n

    \n

    \n

    #RPO #RED

    Create a job alert for this search

    Patient Care Coordinator • East Providence, RI, US

    Related jobs
    Patient Coordinator

    Patient Coordinator

    Aspen Dental • Walpole, MA, United States
    Full-time
    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competiti...Show more
    Last updated: 17 days ago • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,403 to $2,107 per week in Warwick, RI

    Travel Physical Therapy Assistant (PTA) - $1,403 to $2,107 per week in Warwick, RI

    AlliedTravelCareers • Providence, Rhode Island, US
    Full-time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapy Assistant (PTA) in Warwick, Rhode Island, 02886!. Though your CompHealth recruiter will be your single point of co...Show more
    Last updated: 30+ days ago • Promoted
    MDS Coordinator

    MDS Coordinator

    Heatherwood Rehabilitation & Health Care Center • Newport, Rhode Island
    Full-time
    Quick Apply
    We are hiring an MDS Coordinator to join our dynamic care team at Heatherwood Rehabilitation & Health Care Center in Newport!. Working with our team and residents will give you purpose in your p...Show more
    Last updated: 30+ days ago
    MDS Coordinator

    MDS Coordinator

    Elmhurst Rehabilitation and Healthcare Center • Providence, Rhode Island
    Full-time
    Quick Apply
    Proudly supported by Marquis Health Consulting Services.Range Range from - $38-$60 per hour (all inclusive).Ensure timely and accurate MDS assessments. Verify compliance with regulatory requirements...Show more
    Last updated: 30+ days ago
    Travel Physical Therapy Assistant (PTA) - $1,190 per week in Attleboro, MA

    Travel Physical Therapy Assistant (PTA) - $1,190 per week in Attleboro, MA

    Triage Staffing LLC • Attleboro, MA, US
    Full-time
    Travel Rehab : Physical Therapy Attleboro.Shift Details : 8H Days (8 : 00 AM-4 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.Show more
    Last updated: 17 days ago • Promoted
    Part Time Client Care Coordinator - Furry Fellas Pet Service

    Part Time Client Care Coordinator - Furry Fellas Pet Service

    Furry Fellas Pet Service LLC • Warwick, RI, US
    Full-time +1
    Quick Apply
    Furry Fellas is Hiring for a Part Time Client Care Coordinator Work From Home : .Ideal candidate is able to excel in a busy fast paced remote office setting and has a quiet space to work without dist...Show more
    Last updated: 30+ days ago
    Travel Physical Therapy Assistant (PTA) - $1,137 per week in Attleboro, MA

    Travel Physical Therapy Assistant (PTA) - $1,137 per week in Attleboro, MA

    Skyline Med Staff • Attleboro, MA, US
    Full-time
    Join the Top- Rated Travel Healthcare Team! Skyline Med Staff was named as the 1 Best Travel Healthcare Company in 2025 by BluePipes, a recognition driven by glowing reviews from travel healthcare ...Show more
    Last updated: 21 hours ago • Promoted • New!
    Physical Therapist

    Physical Therapist

    Encompass Health Rehabilitation Hospital of Braintree • Foxborough, MA, US
    Full-time +1
    Physical Therapist Career Opportunity.Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide ...Show more
    Last updated: 30+ days ago • Promoted
    Patient Care Coordinator

    Patient Care Coordinator

    Optum • EAST PROVIDENCE, RI, United States
    Full-time
    Rhode Island and operating in New Haven, CT.We are passionate about helping patients to overcome all sorts of problems they might be having in their lives. East Providence also offers neuropsycholog...Show more
    Last updated: 30+ days ago • Promoted
    Care Coordination Specialist

    Care Coordination Specialist

    The Hire • East Providence, Rhode Island, us
    Full-time
    Position Title : Care Coordination Specialist.Type : Full-Time (3-4 day work week).Roles and Responsibilities : Greet clients with warmth upon arrival. Assist clients in filling out paperwork, as neede...Show more
    Last updated: 23 hours ago • Promoted
    Physician Assistant (PA) - Urgent Care - $110,000 to $155,000 per year in Pawtucket, RI

    Physician Assistant (PA) - Urgent Care - $110,000 to $155,000 per year in Pawtucket, RI

    LocumJobsOnline • Pawtucket, RI, US
    Full-time +1
    LocumJobsOnline is working with CompHealth to find a qualified Urgent Care PA in Pawtucket, Rhode Island, 02860!.Our client an FQHC outside of Providence is seeking an experienced Urgent Care Physi...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,390 per week in Attleboro, MA

    Travel Physical Therapy Assistant (PTA) - $1,390 per week in Attleboro, MA

    AlliedTravelNetwork • Attleboro, MA, US
    Full-time
    AlliedTravelNetwork is working with Core Medical Group to find a qualified Physical Therapy Assistant (PTA) in Attleboro, Massachusetts, 02703!. Client in MA seeking Physical Therapy Assistant : LTC / ...Show more
    Last updated: 17 days ago • Promoted
    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's Surrogacy • Newport, RI, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show more
    Last updated: 19 days ago • Promoted
    Travel Nurse RN - Progressive Care Unit - $1,803 per week in Attleboro, MA

    Travel Nurse RN - Progressive Care Unit - $1,803 per week in Attleboro, MA

    Atlas MedStaff • Attleboro, MA, US
    Full-time
    Atlas Medstaff is currently seeking candidates in the RN (PCU / IMC / Stepdown) profession for a 12 week contract in the Attleboro, Massachusetts area. Atlas Medstaff is a premier staffing firm dedicate...Show more
    Last updated: 21 hours ago • Promoted • New!
    RT Vent Care Coordinator

    RT Vent Care Coordinator

    AdaptHealth LLC • Warwick, RI, US
    Full-time
    The RT Vent Field Clinician is a Respiratory Therapist providing respiratory patient care to Vent patients for optimal outcomes. Provides respiratory care to patients in alternate sites in accordanc...Show more
    Last updated: 16 hours ago • Promoted • New!
    Travel Physical Therapy Assistant - $1442 / Week

    Travel Physical Therapy Assistant - $1442 / Week

    Medpro Healthcare Staffing • Attleboro, MA, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Attleboro, MA. Shift : 5x8 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : ...Show more
    Last updated: 23 hours ago • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,718 per week in Warwick, RI

    Travel Physical Therapy Assistant (PTA) - $1,718 per week in Warwick, RI

    Advantis Medical Staffing • Warwick, RI, US
    Full-time
    Advantis Medical, the 1 rated travel nurse agency, is currently seeking an experienced Physical Therapy Assistant clinician for an exciting new travel job in TBD. This rewarding travel job operates ...Show more
    Last updated: 21 hours ago • Promoted • New!
    Travel Nurse RN - Progressive Care Unit - $1,854 per week in Attleboro, MA

    Travel Nurse RN - Progressive Care Unit - $1,854 per week in Attleboro, MA

    GetMed Staffing • Attleboro, MA, US
    Full-time
    GetMed Staffing is searching for a strong PCU RN to assist our traveler-friendly client.A minimum of 1-2 years of experience is required. Traveling with GetMed Staffing offers the unique opportunity...Show more
    Last updated: 1 day ago • Promoted