Talent.com
Member Services Rep Full Time Day
Member Services Rep Full Time DayPlanet Fitness • Hazleton, PA, US
Member Services Rep Full Time Day

Member Services Rep Full Time Day

Planet Fitness • Hazleton, PA, US
30+ days ago
Job type
  • Full-time
Job description

Member Services Rep - Full Time - Day (6AM-2PM)

We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English / Spanish are encouraged to apply!

Some of your responsibilities will include :

  • Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point to sale system.
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance :

  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of all exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.
  • Qualifications & Requirements :

  • Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
  • Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Prior Customer Service experience preferred
  • Must be 18 years of age or older.
  • High School diploma / GED equivalent required.
  • Upbeat, positive and professional attitude
  • Punctuality and reliability are a must.
  • Obtain and maintain CPR / AED Certification within time frames required by company and maintain physical ability to perform CPR / AED in the event of a medical emergency.
  • Physical Demands / Requirements :

  • Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
  • Occasionally lift, carry, push, and / or pull moderate amount of weight (up to 50lbs).
  • Ability to talk continually in person or on the phone during shift.
  • Maintain physical ability to administer CPR in the event of medical emergency.
  • Ability to see in normal visual range with or without correction.
  • Ability to hear in the normal audio range with or without correction.
  • Why you should join Planet Fitness?

  • Contribute to changing people's lives every day by helping us create a healthier Planet!
  • Work alongside an amazing group of talented, dynamic professionals!
  • Want more reasons?

  • Medical, Dental, Vision Insurance
  • PTO Paid Time Off
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plans
  • Healthcare and Dependent Care Flexible Spending Accounts
  • STD, LTD, Term Life Insurance and other benefits
  • Note : We participate in E-Verify for all Utah locations.

    Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirn consideracin por el empleo sin distincin de raza, color, religin, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra caracterstica protegida por la ley.

    Create a job alert for this search

    Member Service Rep • Hazleton, PA, US

    Related jobs
    Team Member

    Team Member

    Carrols Corporation • Tamaqua, Pennsylvania, United States, 18252
    Full-time
    Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up th...Show more
    Last updated: 30+ days ago
    CUSTOMER SERVICE REPRESENTATIVE, FULL TIME, ON-SITE DAYSHIFT

    CUSTOMER SERVICE REPRESENTATIVE, FULL TIME, ON-SITE DAYSHIFT

    Bradley Caldwell Inc • West Hazleton, PA, USA
    Full-time
    Quick Apply
    Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA.As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails.You will process ...Show more
    Last updated: 28 days ago
    Team Member

    Team Member

    Buffalo Wild Wings • Wilkes-Barre, PA, US
    Part-time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...Show more
    Last updated: 30+ days ago • Promoted
    Full-Time Outpatient Physical Therapist

    Full-Time Outpatient Physical Therapist

    St. Luke's University Health Network • Tamaqua, PA, United States
    Full-time
    Luke's is proud of the skills, experience and compassion of its employees.Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Service team member

    Seasonal Service team member

    Michaels • Hazleton, PA, US
    Full-time +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Burger King • Tamaqua, PA, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up th...Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    TradeJobsWorkforce • 19529 Kempton, PA, US
    Full-time +1
    We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Dallas Staffing • Dallas, PA, US
    Full-time +1
    Overall Job Summary : The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Custo...Show more
    Last updated: 21 days ago • Promoted
    Crew Member

    Crew Member

    Wendy’s - Yellow Cab Holdings • Hamburg, PA, US
    Full-time
    Join the YCH Wendy’s Team and Build a Career You’ll Love!.Looking for a role that’s more than just a paycheck? YCH Wendy’s is a growing quick service restaurant franchise.We’re committed to providi...Show more
    Last updated: 30+ days ago
    3rd Shift Team Member

    3rd Shift Team Member

    Chick-fil-A • Mahanoy City, PA, United States
    Full-time
    Benefits Entry pay varies with availability Every employee earns a 10¢ / hr raise every other month, and will continue to earn those raises until the cap of $17. Performance evaluations 2x a year of...Show more
    Last updated: 2 days ago • Promoted
    Project Remodel Specialist (Overnight) - Tamaqua, PA

    Project Remodel Specialist (Overnight) - Tamaqua, PA

    Anderson Merchandisers • Tamaqua, PA, US
    Part-time
    We are looking for great people to join our team- just like you! Our associates have a lot in common.They have great interpersonal skills, enjoy working independently, are self-motivated, and have ...Show more
    Last updated: 30+ days ago • Promoted
    Team Member TB39057-HAZELTON

    Team Member TB39057-HAZELTON

    Taco Bell • Hazle Township, PA, United States
    Full-time
    Live MAS! … & Grow your Career at TACO BELL!.TOP FRANCHISE” 3 Years Running - Entrepreneur.Most Influential Companies” - Time. Join one of the hottest global brands - with a top Franchisee - HAZA BE...Show more
    Last updated: 30+ days ago
    Team Member

    Team Member

    D2MJ • Hazleton, Pennsylvania, United States, 18202
    Full-time
    Here at Dunkin’, we’ve created something truly unique…a fun place to work as a Team, where all of our employees grow and learn every day!. Many of our Team Members start just expecting a paycheck, b...Show more
    Last updated: 30+ days ago
    PT / FT Cook / Team Member

    PT / FT Cook / Team Member

    DB Concepts • Hamburg, Pennsylvania, United States, 19526
    Full-time
    You are applying for work with a franchisee of Taco.Long John Silvers, not Long John Silvers Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who...Show more
    Last updated: 30+ days ago