Talent.com
Multi-Unit Team Leader

Multi-Unit Team Leader

H&R BlockChambersburg, PA, US
6 days ago
Job type
  • Full-time
  • Part-time
Job description

Multi-Unit Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as a Multi-Unit Team Leader, youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

It would be even better if you also had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry

What you'll bring to the team...

  • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
  • Your Expertise :

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelors degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
  • Why work for us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Sponsored Job #37762

    Create a job alert for this search

    Team Leader • Chambersburg, PA, US

    Related jobs
    • Promoted
    Laboratory Team Leader OR Lab Team Leader in Pennsylvania

    Laboratory Team Leader OR Lab Team Leader in Pennsylvania

    KA Recruiting Inc.Biglerville, PA, US
    Full-time +1
    Searching for a new Med Tech Leadership job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have an awesome Laboratory Team Leader position available near Biglerville, ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Multi-Store Supervisor

    Multi-Store Supervisor

    SheetzHuntingdon, PA, United States
    Full-time
    Job Description Additional Job Info : Additional $1.Overview : Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind c...Show moreLast updated: 20 hours ago
    • Promoted
    Read allabout it

    Read allabout it

    StaplesChambersburg, PA, US
    Full-time
    Merchandising & Inventory Supervisor.Merchandising & Inventory Supervisors demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations ...Show moreLast updated: 30+ days ago
    • Promoted
    QSR Team Member

    QSR Team Member

    Panera Bread - No HuntingdonHuntingdon, Pennsylvania, US
    Full-time +1
    Panera Bread - No Huntingdon is looking for a full time or part time crew member to join our team in North Huntingdon, PA. As a Panera Bread - No Huntingdon crew member, you can be the smiling face ...Show moreLast updated: 2 days ago
    • Promoted
    Warehouse Unloader

    Warehouse Unloader

    Capstone Logistics, LLCCarlisle, PA, US
    Full-time
    Potential to earn over $800 paid weekly!.Potential to earn over $800 / paid weekly!.People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge t...Show moreLast updated: 3 days ago
    • Promoted
    PA - Processing Team Lead

    PA - Processing Team Lead

    Herbruck Poultry RanchMercersburg, PA, United States
    Full-time
    With locations in Michigan, Indiana, and Pennsylvania, Herbruck's supplies nearly 3 billion farm-fresh eggs and 55 million pounds of liquid egg product to retailers and foodservice outlets across t...Show moreLast updated: 5 days ago
    • Promoted
    Operations Team Lead - (Day shift)

    Operations Team Lead - (Day shift)

    Ingram Content GroupChambersburg, PA, United States
    Full-time
    Company DescriptionJob Description.An Operations Team Lead supports all operational and administrative activities required to run a department of major warehouse activity.Want to join a key team th...Show moreLast updated: 2 days ago
    • Promoted
    Front Counter Team Member

    Front Counter Team Member

    Panera Bread - No HuntingdonHuntingdon, Pennsylvania, US
    Full-time +1
    Panera Bread - No Huntingdon is looking for a full time or part time crew member to join our team in North Huntingdon, PA. As a Panera Bread - No Huntingdon crew member, you can be the smiling face ...Show moreLast updated: 1 day ago
    • Promoted
    Laboratory Team Leader OR Laboratory Supervisor in Pennsylvania (Day Shift)

    Laboratory Team Leader OR Laboratory Supervisor in Pennsylvania (Day Shift)

    KA Recruiting Inc.Gettysburg, PA, US
    Full-time +1
    Looking for a MT / MLT Leadership job?.My name is Leah and I'm a healthcare recruiter, I'm here to help!.Laboratory Team Leader / Laboratory Supervisor. Full, comprehensive benefits package (PTO...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    NNP Management LLCHagerstown, Maryland, United States, 21740
    Full-time
    Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.They set goals, pro...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashMercersburg, PA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    QSR Team Member

    QSR Team Member

    Wendy'sGettysburg, PA, US
    Full-time
    Established in 2021, Flynn Wendy’s has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy’s restaurants across the District of Columbia, Maryland, Pennsylvania,...Show moreLast updated: 2 days ago
    Team Lead

    Team Lead

    Potomac Family Dining GroupWaynesboro, Pennsylvania, United States, 17268
    Full-time
    Supervisory position primarily responsible for leading a shift and people and processes for delivering superior food and beverage service to restaurant guests within the restaurant according to Pot...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member

    Team Member

    Arby'sGettysburg, PA, US
    Part-time
    Think about it you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •. Best in Class Training & Continuous Learning.Journey Wellbeing S...Show moreLast updated: 1 day ago
    • Promoted
    Store Team Member - #469

    Store Team Member - #469

    SheetzNewville, PA, US
    Full-time
    Got high-energy and love to hustle? Come join the fast-paced, fun work atmosphere as a Store Team Member and make Sheetz happen!. We call this role a team member because thats what youre in for : a t...Show moreLast updated: 30+ days ago
    • Promoted
    Deli Production Team Member

    Deli Production Team Member

    Pilot CompanyCarlisle, PA, US
    Full-time +1
    Pay Rates Starting between : $11.Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same.Team memb...Show moreLast updated: 3 days ago
    • Promoted
    Service & Engagement Team Leader

    Service & Engagement Team Leader

    TargetHagerstown, MD, US
    Full-time
    Service And Engagement Team Leader.Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certific...Show moreLast updated: 30+ days ago
    Team Members

    Team Members

    CrossAmerica PartnersMount Union, Pennsylvania, United States, 17066
    Full-time +1
    Mornings, Afternoon and Evening.CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an i...Show moreLast updated: 30+ days ago