Job Description
Job Purpose
Responsible for high-quality installation, troubleshooting, and repair of network / power cabling and hardware systems for all solutions offered by the professional services delivery organization-s integration facility. Will include working primarily at the integration facility, but also on-site at customer required locations for the delivery of these services.
Essential Functions
- Experience leading installation crews consisting of Level 2 / 3 resources
- Prior DC power experience including items such as :
Secondary power required
Circuit modifications
Power transition work
Addition or removal of batteries preferred
Addition or removal of circuits on working power distribution sources
DC cable routing - stitching
Equipment installation experience including : ServersSwitchesAC power, copper - fiber installation experience including : Cable routingInstallation standards knowledgeCable testing - cleaningCable dressing / terminationCable labelingRunning vendor specific tests / diagnostics on cables and computer systems and / or components Fiber tester experience (Fluke preferred)Ability to interpret and execute Method of Procedure (MOP) documentsStrong communication skills including : Clear daily feedback regarding performance against delivery scheduleEscalation input for issues encounteredCustomer interaction for survey data collection and progress communicationsAbility to solve problems and overcome issues to maintain delivery schedule and avoid errors Willingness to reach out for input if requiredPerform site audit / review, including : Review job requirements to identify cables, lengths, and other required detailsPerform night 1 material inventory and job walk / dry run to validate MOP and schedule expectationsPerform end of job quality audit to ensure all MOP activities are completed to required standardsExperience / Background
2 to 3 years of experience
Work Environment
Must be able to lift 50lbs in order to move, lift and manage computer equipmentNeed to be comfortable using mechanical tools, box cutters, ladders, and power outletsRequired to travel approximately 80-90% of the timeSupervisory Responsibilities
No Supervisory Responsibility
