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Merchandiser / Order Writer

Merchandiser / Order Writer

Boar’s Head BrandHoover, AL
22 days ago
Job type
  • Full-time
Job description

Description

Essential Functions

Customer Experience

  • Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs
  • Actively engage with the deli customers though timely and sincere acknowledgment, proactive companion selling, and product.
  • Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers
  • Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products
  • Host a variety of in store sampling and product pairing events focusing on product presentation

Selling Events

  • Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
  • Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality and complimentary products
  • Possess a positive, energetic, and serving attitude

    • Brand Coach

  • Provide behind the counter training to deli employees with a focus on exceptional customer service, product knowledge, product parings, slicing technique, etc.
  • Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service

    • Brand Artist

  • Set service case ensuring full product line is displayed in an appetizing manner
  • Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced
  • Update merchandising and marketing materials as required

    • General

  • Complete additional activities or special projects as assigned

    • Minimum Requirements

    Physical Requirements

  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.

    • Working Conditions

  • Ability to work in a refrigerated / freezer environment

    • Job Requirements

  • High school diploma or equivalent
  • 1+ years of experience as Brand Concierge or 3 years of experience in a retail sales, customer service or similar role.
  • Basic computer skills
  • Experience with food preparation is helpful but not required
  • Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
  • Willingness to learn and operate a slicer
  • Must have own transportation and be willing to travel to different retail locations within assigned area
  • Ability to transport and set-up a folding table, utensils, platters, etc.
  • Must have an internet enabled cell phone

    • Location :

    Alabaster, AL, Birmingham, AL, Hoover, AL, Pelham, AL

    Time Type : Full time

    Department :

    Magic City Food Services

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