Job Description
Job Description
Bilingual Case Manager
Are you ready to make a real difference in the lives of individuals with developmental disabilities? Join our team at Rock Creek where passion drives everything we do!
About Us : At Rock Creek, we believe in empowering individuals to live fulfilling and independent lives. We provide comprehensive support services to individuals with developmental disabilities, fostering their growth, independence, and happiness. At Rock Creek, we’re not just a team – we're family driven by love, compassion, and the unwavering belief that everyone deserves to live a life filled with purpose and joy. We provide personalized support services to individuals with development disabilities and mental health diagnosis, empowering them to live life on their own terms.
Your Mission : Rock Creek Foundation is seeking a highly motivated, independent and relationship-driven Full-Time Bilingual Case Manager to join our team. The Case Manager will be responsible for assessing, planning, implementing, monitoring, and evaluating the actions necessary to meet each individual’s health and human needs.
Why Join Us :
- Make a Difference : Experience the joy of knowing that your work directly improves the lives of others.
- Rewarding Work : Be part of a supportive team environment where your contributions are valued and recognized.
- Personal Growth : Receive ongoing training and professional development opportunities to enhance your skills and advance your career.
- Work-Life Balance : Enjoy flexible scheduling options that allow you to maintain a healthy work-life balance.
- Passionate Community : Join a passionate community of like-minded individuals who are dedicated to making a positive impact in the world.
What You’ll Do :
Assesses clients' social, emotional, financial, health, vocational, or other problems to develop rehabilitation treatment plan, or Individualized Plan goals for Person-Centered PlanResponsible for scheduling, attending, writing, and implementing Person-Centered PlanComplete Intake / Assessment process for all new DDA Program, Employment Services, CDS, PSS and Residential individuals in both English and SpanishEnsures that all Person-Centered Plan goals are inputted in Electronic Medical Records and monitors tracking on all goalsMonitor monthly goals, activities and track progress, ensures that goals are CARF compliantLiaison between individuals, families, and any other community service providerDocument case records and other agency required documentsAssists with reporting, documenting and provides appropriate response time for all internal / external incidents per DDA / MHA Policies on Reportable IncidentsIdentify and coordinate behavioral services when needed, makes referrals as neededPrepares and maintains written case records, reports, performs case follow-up and closing, and performs other administrative tasks as requiredAssists in conducting all quarterly chart auditsConduct weekly and / or bi-weekly service notes in iCM to ensure compliance with QIO / CQL standardsCoordinate and implement general departmental projectsResponsible for ensuring staffing schedules and ratios are in compliance per individual’s plan / treatment planRespond to and resolve customer complaintsAttends all mandatory meetingsOversees the Electronic Medical RecordIs on-call for all departmental needsParticipates in and successfully completes all required trainingsProvides training to all new employees and / or contract staff on iCM shift notes, attendance, etc.Oversees Quality Assurance measures at all assigned licensed sitesAdheres to all County, State DDA, MHA, and MBON policies and proceduresOther duties as assignedWhat We Require :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma or GED, or Bachelor's Degree in a human service or Related field of study; or Associate's Degree and (1) year of experience providing support to adults with ID / DD and SPMI.Two (2) of case management and / or coordination of care; or equivalent combination of education and experience.Must possess a valid driver’s license with less than three (3) points as well as current automobile insurance.Knowledge of internet and Microsoft Office software.Ability to pass background checks and FBI fingerprinting.What We Offer :
At The Rock Creek Foundation, you’re not just an employee — you’re a valued change agent. Here’s what you can expect :
Schedule : Hybrid Mon - FriSalary Range : $50,000- $55,000Robust Retirement Plan – 403(b) with company match to support your future.Health Coverage That Cares – Comprehensive medical, dental, and vision insurance.Time to Recharge – Generous paid time off and parental leave.Celebrate You – Enjoy your birthday off every year!Training & Growth – Ongoing development programs and career advancement opportunities.Culture of Purpose – A welcoming, inclusive environment where you belong.Tuition Reimbursement – Invest in your education, and we’ll support you.Employee Assistance Program – Confidential support for life's challenges.Wellness Perks – Annual wellness initiatives and access to the Calm App.Recognition & Rewards – Through our Awardco platform and referral program.Exclusive Discounts – Enjoy deals through FunEx and more.Comprehensive Insurance –Life and AD&D insurance provided at no cost
Short- and long-term disability coverageOptional legal assistance and transferable life insurancePet insurance for your furry familyAncillary plans like critical illness, accident, and hospital indemnityFinancial Flexibility – Flexible spending accounts (FSA) to help with healthcare and dependent care expenses.Disclaimers :
Rock Creek Foundation aspires to create an organization that places value on collaboration, innovation, creativity, and inclusivity. To achieve this success, it is essential that all members of our organization feel secure, welcomed, and respected. All members of our organization have a responsibility to uphold these values.
Rock Creek Foundation is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Rock Creek Foundation participates in E-Verify. http : / / www1.eeoc.gov / employers / upload / eeoc_self_print_poster.pdf
