Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAarons • Bastrop, TX, US
No longer accepting applications
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Bastrop, TX, US
2 days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $12.75 to $13.50 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Bastrop, TX, US

    Related jobs
    Financial Advisor (Training + Licensing!)

    Financial Advisor (Training + Licensing!)

    Opes One • Austin, TX, US
    Full-time
    At Opes One, we are looking for talented people who want to take control of their own success.We offer the freedom to run your own financial services practice with the support of a Fortune 250 Comp...Show more
    Last updated: 30+ days ago • Promoted
    Admissions Advisor

    Admissions Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for an Admissions Advisor to guide prospective students through the application and enrollment process in healthcare education. Key Responsibilities Advise and enroll qualifie...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Bastrop, TX, United States
    Full-time
    The salary range for this role is $12.This position is also eligible for incentive pay based on performance.Aarons Customer Account Advisors serve as coaches to our customer, driving payment collec...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Advisor

    Customer Care Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions. Key Responsibilities Represent the company as a subject matter exp...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Advisor

    Technical Support Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for a Technical Support Advisor to provide remote customer support for telecommunications products.Key Responsibilities Provide first contact support for business voice, vide...Show more
    Last updated: 30+ days ago • Promoted
    Inside Sales Advisor - Merchant Services

    Inside Sales Advisor - Merchant Services

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for an Inside Sales Advisor - Merchant Services to generate and expand client relationships in the small business sector. Key Responsibilities Prospect and build relationships...Show more
    Last updated: 5 days ago • Promoted
    Finance Advisor

    Finance Advisor

    AUTOPAY • Austin, TX, US
    Full-time
    We are currently hiring Finance Advisors located in all States.CA, NY, NJ, WA, DC, IL, OR and MUST BE LOCATED WITHIN THE UNITED STATES. The hours range with multiple shifts from 7am-8pm Central and ...Show more
    Last updated: 30+ days ago • Promoted
    Resale Advisor

    Resale Advisor

    Amherst • Austin, TX, US
    Full-time
    The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.Amherst leverages its...Show more
    Last updated: 17 days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Bastrop, TX, US
    Full-time
    The salary range for this role is $12.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment...Show more
    Last updated: 30+ days ago • Promoted
    H&M Sales Advisor

    H&M Sales Advisor

    H&M Group • Austin, TX, US
    Full-time
    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo...Show more
    Last updated: 30+ days ago • Promoted
    Wisconsin Licensed Customer Service Advisor

    Wisconsin Licensed Customer Service Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for a Work at Home Customer Service Advisor for Wisconsin residents.Key Responsibilities Research, process, and resolve inquiries regarding benefits and insurance Document i...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Advisor

    Client Success Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for a Client Success Advisor.Key Responsibilities Proactively communicate with clients and respond to inquiries via email, phone, and chat Build long-term relationships with...Show more
    Last updated: 5 days ago • Promoted
    Customer Advocate

    Customer Advocate

    Safelite • Austin, TX, US
    Full-time
    The Customer Advocate is one of Safelite's first impressions with our customers.From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and an...Show more
    Last updated: 30+ days ago • Promoted
    Indiana Customer Service Advisor

    Indiana Customer Service Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for a Work at Home Customer Service Advisor.Key Responsibilities Research, process, and resolve customer and health care provider inquiries regarding benefits and insurance ...Show more
    Last updated: 30+ days ago • Promoted
    Cashier and Kitchen • • •$15.00 average starting hourly rate • • •

    Cashier and Kitchen • • •$15.00 average starting hourly rate • • •

    SM SWITCHBACK LLC • Bastrop, TX, US
    Full-time
    Mission : We serve great tasting BBQ in a friendly way that keeps em coming back.Do you like meat? Do you find yourself saying hello to strangers on the street? Have you always played well with othe...Show more
    Last updated: 1 day ago • Promoted
    H&M Sales Advisor

    H&M Sales Advisor

    H&M • Austin, TX, United States
    Full-time
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show more
    Last updated: 30+ days ago • Promoted
    Technical Advisor

    Technical Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for a Technical Advisor to act as a Technical Specialist in their sales process while working remotely from anywhere in the U. Key Responsibilities Partner with strategic advi...Show more
    Last updated: 30+ days ago • Promoted
    Ohio Customer Service Advisor

    Ohio Customer Service Advisor

    VirtualVocations • Austin, Texas, United States
    Full-time
    A company is looking for a Work at Home Customer Service Advisor for Ohio residents.Key Responsibilities Research, process, and resolve inquiries related to health insurance benefits and eligibil...Show more
    Last updated: 30+ days ago • Promoted