Head of Payer Relations & Reimbursement Strategy

Job Description

Job Description

In April 2025, Kandu Health and Neurolutions merged to form Kandu Inc. to pioneer an integrated approach to stroke recovery, combining FDA-cleared brain-computer interface technology with personalized telehealth services. The company’s IpsiHand® device is durable medical equipment that enables chronic stroke survivors to regain upper extremity function in daily home use. Combining this  advanced technology with the support of expert clinicians offers a comprehensive path to recovery– helping survivors improve mobility, independence, and quality of life. Kandu extends recovery beyond the hospital through principal illness navigation, providing one-on-one education, care coordination, and advocacy; grounded in clinical evidence and informed by the lived experiences of patients and their families.

The Head of Payer Relations & Strategy will architect and lead enterprise payer strategy and reimbursement operations. Reporting to the CEO, this executive will create and execute a multi-year roadmap to secure prior authorizations, cultivate senior payer relationships, and drive payment success across Medicare, Medicare Advantage, Medicaid, and commercial insurers. The role sets segmentation and policy priorities, approves negotiation frameworks, and builds a scalable access organization that makes our therapy broadly accessible and affordable.

What You’ll Do

Strategic Leadership

• Develop and lead the comprehensive payer and market-access strategy & operations for the company’s current and pipeline products.
• Serve as the internal expert on payer policy, reimbursement trends, and regulatory dynamics for durable medical equipment and digital health services.
• Stay current on state and federal policy changes and convert them into strategic growth recommendations.
• Lead payer segmentation, targeting, value-proposition development, and contracting prioritization, delegating tactical execution as needed.
• Develop strategies to optimize market access and reimbursement rates; ensure plans feed directly into corporate forecasts and operating plans.
• Monitor payer policies, market trends, and competitive moves to surface risks and opportunities.
• Direct coverage-policy, coding, and pricing analyses to support current and future products.

Payer Engagement

Operational Execution

Evidence & Policy

Cross-Functional Collaboration

Metrics & Reporting

What You’ll Bring

What We Offer

Please note that the salary information is a general guidance only. Kandu Health, Inc. considers factors such as scope and responsibilities of the position, candidate’s work experience, education / training, key skills and internal parity, as well as location, market and business considerations when extending an offer.

Kandu Health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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