Supervisor, Service

Job Opportunity At White Cap

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for managing the Sales and Operations of the Parts and Service Departments, including any associates working in the department. Responsible for creating alignment between the Parts and Service Departments. Ensures the Parts and Service Departments operate at maximum efficiency and profitability.

Major Tasks, Responsibilities and Key Accountabilities

• Manages the Parts and Service work order process as well as associates involved in the process.
• Manages and develops internal and external relationships with customers as well as vendors.
• Drives Parts and Service Sales and directs all Parts and Service salespeople (if applicable) to do the same, meanwhile monitoring margin and sales growth.
• Manages and monitors Service Technicians' efficiency daily and by the job to ensure maximum efficiency and profitability is achieved.
• Collaborates with Parts Inventory Analyst to ensure parts availability for counter customers as well as the Service Department.
• Ensures daily cycle count is completed, and organization bin locations are maintained in parts rooms and warehouse areas. Ensures Parts showroom space is clean and well stocked.

Nature and Scope

Work Environment

Education and Experience

Preferred Qualifications

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.