Product Management Sr Advisor-Evernorth

Provider Search, Match & Schedule

Product Owner

As Product Owner in the Digital organization, you’ll lead execution of product strategy by engaging in opportunity validation, crafting a compelling roadmap that articulates validated customer needs and opportunities, and leading a cross-functional team of designers, researchers, content strategists, analysts, and technologists to deliver impactful digital solutions that transform care of help for those we serve. You’ll partner with operations, legal, risk, compliance, and cyber to drive bold strategies that define the trajectory of our user experience while shaping our product culture. And you’ll remove roadblocks and act as servant leader for the boots on the ground delivering the great work that makes your product what it is.

What you’ll achieve

As a Product Owner for the Provider Search, Match & Schedule team, you will be responsible for driving the vision of the team roadmap and strategy through to delivery.  To do this, you will collaborate with leadership to understand direction within the organization, then work with specific release trains & scrum teams to turn the high-level direction into Epics, Features and Stories following an Agile methodology.  The initial scope of these requirements focuses on solutions for matching patients with the best providers for them and their care needs and helping to facilitate appointment scheduling.

Partner with leaders across Product, Engineering and Design to drive execution process within the agile development teams, implement and run activities.

Be accountable for working with product management to help develop capabilities and solutions to address requirements and achieve desired customer outcomes.

Lead backlog refinement sessions to maintain a consistently up-to-date, prioritized backlog of clearly defined features / stories.

Translate problem statements and solution hypotheses into user stories or other forms of requirements, ensuring clear acceptance criteria and measurable success metrics.

Qualifications

You have at least 4+ years professional experience as a product owner or similar discipline in requirements management.

Relationship building and collaboration skills across diverse and matrixed stakeholders and customers.

Ability to surface, prioritize and balance multiple stakeholder priorities.

Strong meeting facilitation skills.

Ability to lead a constructive retrospective session with respect to processes, tools, practices and outcomes.

Excellent problem-solving and analytical skills, including experience interpreting data, sometimes with limited context and direction.

Demonstrated expertise in strategic thinking and strong business acumen.

Demonstrated success in defining and building products.

Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.

Additional Skills That Will Enable Success In This Role

Human-centered : You extract non-obvious customer needs, synthesize research to gain a deep understanding and narrow definition of a problem.

Business-outcomes focused :

Technology driven you have experience working with Agile development teams building high-quality consumer products.

Servant : You lead through ambiguity, remove roadblocks, and create the conditions for success for your team. You’ll always take the backseat so your team can shine. Your ego also takes the backseat when it matters most.

Analytical : you have experience working with data and insights to understand and measure opportunities, your product deliveries, and resulting outcomes.

Driver : you create, flex, and evangelize a roadmap.

Stra-tactical : You break down product vision to MVPs to maximize customer value with the least amount of work while articulating a longer-term product vision.

Team Player : You co-create with teammates and partners to deliver high-quality results.

Growth Mindset : You lead with curiosity, are open to feedback, are open to (and encourage) failing fast, and know you’ve never learned it all.