Registrar Assistant II

The Office of the Registrar seeks a Registrar Assistant II to support the daily responsibilities of the department. The accuracy, integrity, privacy, and security of all academic records is the top priority. The Registrar Assistant II works to ensure compliance with published policies and procedures while providing outstanding customer service.

As frontline staff, essential job functions required of the Registrar Assistant II :

• Serve as first level contact for all Registrar Office inquiries from students, faculty, alumni, staff and the general public via email, telephone, or in person.
• Dissemination of clear and concise information regarding academic and administrative policies is the priority of this position.
• Process 'on-spot' service requests including but not limited to transcript and standard enrollment verifications.
• Support fall, spring, and summer semester registration, online registration, add / drop and new student registration processes.
• Ensure all Office of the Registrar documents are scanned / indexed / coded and attached to the student record.
• Respond to and process document requests and management of workflow for BOS, MAN, WOR and ONL campuses using the Document Management system, including but not limited to subpoena compliance, and escalate appropriately.
• Manage the weekly batch and end-of-term batch transcript and enrollment request processes.
• Process degree verify requests from National Student Clearinghouse, custom enrollment letters, verification of good standing letters, anticipated graduation date and completion letters.
• Process Colleges of the Fenway registration / reconciliation.
• Review Office of the Registrar web content, including forms, calendar dates, videos, process updates and links.
• Manage and process ad hoc event requests for space for classes, meetings, exams.
• Responsible for the weekly review of potential double bookings and duplicate person records using AdAstra.
• Support the academic scheduling process with section and faculty updates in the student information system.
• Perform substitutions / customizations to academic records including minor assignments.
• Post degree petitions for May, September and December conferral dates and route issues to Associate Registrar as appropriate.
• In conjunction with the Assistant Registrar for Administrative Services, create Final Exam schedules for all terms.
• Assist with training and onboarding of Registrar Assistants, including temporary employees.
• Supervise work-study staff.
• Contribute to sustaining and enhancing an inclusive working and learning environment.
• Perform other related duties as assigned by Assistant Registrar and / or Senior Associate Registrar, Administrative Services.

Secondary job functions of the Registrar Assistant II :

Required :

Preferred :

Physical Requirements :

Apply

Please attach a cover letter and a curriculum vitae / resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.

Applicants must be authorized to work for any employer in the U.S. MCPHS is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution.

About Us

Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.

We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work / life balance for our employees while supporting the MCPHS strategic plan.

MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.