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Senior Systems Administrator
Senior Systems AdministratorGarner Health • New York City, New York, USA
Senior Systems Administrator

Senior Systems Administrator

Garner Health • New York City, New York, USA
26 days ago
Job type
  • Full-time
Job description

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner weve developed a revolutionary approach to evaluating doctor performance and a unique incentive model thats reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs weve experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years becoming the fastest growing company in our space. To support our continued growth were expanding our team by over 50% each year seeking exceptional talent to shape our unique award winning culture (for example USA Today Top Workplaces 2025) designed to cultivate teamwork trust autonomy exceptional results and individual growth that creates an inflection point in your career.

About the role :

Garner is seeking a highly capable and experienced Senior Systems Administrator to join our Business Technology team as a key member of our growing organization. This is an opportunity to directly shape the future of Garners IT infrastructure by owning and improving the systems processes and controls that enable us to scale securely and efficiently.

In this role youll manage core enterprise platforms and networks ensure consistent and compliant service delivery and drive initiatives that strengthen our security and operational foundation. Youll play a critical role in implementing frameworks such as Role-Based Access Control (RBAC) maintaining HITRUST and SOC 2 readiness and optimizing system performance across Garners environment.

This position is ideal for someone who thrives in a fast-paced high-growth company and enjoys building scalable systems and processes that support both operational excellence and regulatory compliance.

Where you will work :

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday Wednesday and Thursday.

What you will do :

  • Administer and maintain core IT systems (Okta Google Workspace Atlassian Zoom Slack Zoom Rooms Unifi Nnetwork FreshService)
  • Manage full MDM lifecycle for macOS / iOS through Jamf Pro ensuring secure device configuration and compliance
  • Maintain and improve network infrastructure (Ubiquiti UniFi) for performance reliability and security
  • Support and optimize conference room and A / V systems (Zoom Rooms)
  • Handle escalated L2 / L3 tickets uphold SLAs and drive service quality improvements
  • Manage user lifecycle operations provisioning deprovisioning RBAC and access reviews
  • Support compliance initiatives (HITRUST SOC 2 HIPAA) through documentation access reviews and audit evidence
  • Create and maintain SOPs and internal knowledge base content
  • Coordinate with vendors and MSPs on service delivery and transition projects
  • Identify and implement process improvements and automation opportunities

What you will bring to the team :

  • 5 years in IT Operations within a cloud-centric environment
  • Deep hands-on experience with MDM platforms (Jamf Pro Kandji Intune Google Advanced MDM). Certifications preferred
  • Expertise in Okta Workforce Identity and core SaaS administration (Google Workspace Slack Atlassian Zoom Zendesk FreshService Salesforce); Okta-certified Admin preferred
  • Strong knowledge of network management (Ubiquiti UniFi or Cisco) including VLANs DNS DHCP; network certification a plus
  • Proven experience as L2 / L3 escalation point under an ITSM framework (FreshService or Jira Service Management); ITIL certification a plus
  • Familiarity with low-code automation (Okta Workflows Retool Airtable Zapier); scripting or REST API skills preferred
  • Experience supporting compliance frameworks (HITRUST SOC 2 HIPAA)
  • Strong project management documentation and communication skills; PMP or similar a plus
  • A proactive hands-on mindset and commitment to Garners mission
  • Technologies we use :

  • FreshService Okta Workforce Identity Okta Workflows Jamf Pro Intune / O365 Google Workspace Airtable Retool Atlassian Jira Slack Zoom & Zoom Rooms Snowflake Looker Salesforce AWS Datadog
  • Compensation Transparency :

    The target salary range for this position is $140000 - $160000. Individual compensation for this role will depend on various factors including qualifications skills and applicable addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans including but not limited to : flexible PTO Medical / Dental / Vision plan options 401(k) Teladoc Health and more.

    Fraud and Security Notice :

    Please be aware of recent job scam attempts. Our recruiters use email domain exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job please report it to law enforcement here and to .

    Equal Employment Opportunity :

    Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics.

    Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability you may contact us at .

    Required Experience :

    Senior IC

    Key Skills

    Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 140000 - 160000

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    System Administrator • New York City, New York, USA

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