Clinic Assistant

The Clinic Assistant performs receptionist and billing responsibilities related to clinic operations; coordinates patient information, maintains confidentiality of patient files, and coordinates billing functions with central offices.

Job Duties & Responsibilities :

Perform departmental clerical and receptionist functions timely and accurately.

• Communicate messages to others timely and accurately.
• Answer telephones in a courteous manner within three (3) rings, and direct calls appropriately.
• Greet and screen visitors and assist in meeting requests for information.
• Type general messages for the department.
• Make appointments for the unit.
• File documents in the unit manuals and resource areas.
• Copy documents for unit staff.
• Sort and distribute mail.
• Maintain the filing system and ensure that needed forms are readily available.

Perform departmental billing functions timely and accurately.

Maintain medical records in a functional, detailed, and accurate manner.

Maintain appropriate supplies for the unit and enter charges for patient-specific supplies and treatments.

Participate in Hospital committees, meetings, and team projects.

Facilitate intra-department communication and oversee patient care and safety.

Help with system and other changes in a timely fashion.

Attend and participate in Hospital activities.

Use computers and software to complete job responsibilities requiring written documents.

Promote department goals and the mission of the Hospital.

Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations.

Participate in Hospital committees, performance improvement team meetings and team projects, as directed.

Participate in the performance improvement program.

Conduct self in a professional manner.

Additional Job Description :

Education / Training Requirements :

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including :

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)