Parts Manager

Description

Parts Manag er

As the Parts Manager, you will lead the parts department with a focus on delivering high-quality service and operational excellence. You will oversee parts operations, inventory control, staff development, and collaboration across departments to support service, sales, and wholesale channels. A strong understanding of dealership systems and a commitment to accuracy, efficiency, and customer satisfaction are essential.

Roles & Responsibilities :

• Lead the parts department in alignment with dealership objectives and manufacturer guidelines.
• Manage inventory using manufacturer and dealership systems to ensure appropriate stock levels and availability of high-demand parts.
• Ensure compliance with manufacturer policies for parts ordering, returns, and warranties.
• Supervise, train, and mentor the parts team to deliver exceptional service and maintain product knowledge.
• Collaborate closely with the Service Manager to ensure timely fulfillment of repair orders.
• Monitor key performance indicators such as gross profit, sales volume, fill rates, obsolescence, and inventory turnover.
• Maintain and grow wholesale accounts by providing responsive, reliable service.
• Coordinate with manufacturer representatives to optimize department performance and implement new programs.
• Develop monthly forecasts and budgets, aligning department goals with overall dealership profitability targets.
• Implement merchandising strategies to support accessory sales and improve customer retention.

Required Qualifications :

Preferred Qualifications :

Physical Requirements :

Working Environment :