Remote Pharmacy Technician

Join Our Health & Clinical Services Team!

Are you passionate about making a difference in healthcare? We are seeking enthusiastic and innovative individuals to help us achieve our vision of leading the way in equitable whole-person health. If you thrive on learning and exploring new approaches, we want to hear from you!

As a pharmacy technician under the supervision of the Pharmacy Manager, you will play a crucial role in supporting medication adherence through telephonic outreach to our members and providers. You will assist in coordinating member care and facilitate referrals to our pharmacists and nursing teams.

Key Responsibilities :

• Engage with providers and members to identify patients at risk for medication non-adherence and conduct targeted telephonic outreach.
• Identify and address barriers to medication adherence in collaboration with members and providers, aiming to enhance adherence rates.
• Coordinate communication among various teams to resolve medication-related issues, including formulary changes and prior authorizations.
• Monitor and report on provider-specific adherence metrics and identify opportunities for improvement.
• Gather and coordinate member information to support discussions with pharmacists.
• Assist in coordinating medication therapy management (MTM) and transitions of care initiatives alongside providers.
• Refer members to nurse health coaches for enhanced education, care coordination, and comprehensive medical management.
• Provide valuable member education on pharmacy vendor solutions and available resources.
• Ensure precise documentation of provider interactions and interventions is maintained.

Qualifications :

Preferred Skills :

This position is fully remote, allowing you to work from anywhere within the Tri-State Area of Delaware, New Jersey, or Pennsylvania. You will not need to report to a physical office location to carry out your duties.

IBX is proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment, regardless of age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Applicants must possess an Android or iOS device that is compatible with the free Microsoft Authenticator app.