Senior Lead Event Operations Manager

Event Operations And Project Manager

Lumen connects the world. We are igniting business growth by connecting people, data, and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust, and transparency. People power progress.

We are seeking a highly organized and strategic event operations and project manager to join our events team. This role is ideal for a seasoned professional who thrives in fast-paced environments and can seamlessly manage logistics, timelines, and cross-functional coordination for high-impact events.

This role will report directly to the director of events and serve as a key operational lead across our external event portfolio. The ideal candidate will bring a blend of tactical execution and strategic foresight, ensuring every event is delivered with precision, creativity, and measurable impact.

Work location : This is a work from home position.

Schedule : This role requires flexibility to accommodate event timelines, including evenings, weekends, and occasional holidays. Standard business hours apply for planning and administrative tasks, but on-site presence during events is mandatory.

Travel : Travel may be required for off-site events and vendor meetings.

The main responsibilities include :

• Drive end-to-end operations for event managers to execute tier 1 and tier 2 external events, ensuring alignment with business objectives and delivering exceptional attendee experiences.
• Oversee all major event timelines, including planning sessions, content reviews, vendor deliverables, and executive briefings. Maintain visibility and accountability across workstreams.
• Manage strategic vendor relationships-from sourcing through execution-covering av, registration platforms, venues, agencies, security, brand, and catering.
• Support director of events on rfps and supporting documentation with procurement.
• Forecast and manage event budgets, including sponsorship allocations and contingency planning. Deliver detailed spend analysis, variance reporting, and roi insights to leadership.
• Establish scalable processes for managing event content, including speaker materials, session assets, and attendee communications. Ensure consistency with brand and pmo standards.
• Coordinate marketing, communications, sales, and executive stakeholders to drive seamless execution and unified messaging across all event touchpoints.
• Develop and maintain comprehensive project documentation-workback plans, risk logs, status reports, and post-event debriefs-to enable proactive issue resolution and continuous improvement.
• Support onboarding of new vendors, agencies, and team members. Facilitate team meetings, ensuring clear action items and accountability. Model high standards of ownership, judgment, and professionalism.
• Provide program-level visibility and actionable insights to leadership, enabling informed decision-making and resource prioritization.

What we look for in a candidate :

Compensation :

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Location based pay ranges :

Lumen offers a comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives, and / or sales compensation) as you move through the selection process.