Technician-Systems - III
The Judge GroupRichardson, TX19 days ago
Job type
- Full-time
Job descriptionEnsure labs, meeting rooms, and offices are clean, operational, and ready for client visits Serve as the main point of contact for Executive Briefings and customer interactions Deliver hospitality services including guest greetings, tour facilitation, meal coordination, and post-visit upkeep Manage facility work orders and maintain cleanliness in shared spaces (., kitchen, common areas) Handle all FedEx shipments (incoming / outgoing) for the CTC Act as liaison for third-party vendors during expansions, cabling, and infrastructure updates Experience in technical support, lab coordination, or IT operations Proficient in cabling and hardware installation for network / server equipment Familiarity with network monitoring tools and service ticketing systems Exceptional time management, multitasking, and organizational skills Strong communication and interpersonal abilities with a client-focused mindset Self-starter with proactive problem-solving capabilities Experience with inventory systems such as Netbox is a plus Must be able to lift and transport IT hardware (30–40 lbs)
Role Summary
We are seeking a proactive and detail-oriented Technical Support Contractor to oversee daily operations of the CTC and its engineering labs. This multifaceted role combines technical support, lab infrastructure maintenance, logistics coordination, and high-touch hospitality, ensuring a first-class experience for both engineering teams and visiting clients.
Key Responsibilities
Technical Operations
- Monitor lab circuits and escalate outages via service provider tickets
- Install, cable, and configure internal and customer lab equipment
- Provide daily support to CTC engineers for deployments and POC environments
- Maintain accurate inventory using tools like Netbox or Velocity
Facilities & Visitor Engagement
Logistics & Coordination
Qualifications
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Iii • Richardson, TX