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Field Service Technician - Arizona, Remote (Company Vehicle & Benefits Day 1)
Field Service Technician - Arizona, Remote (Company Vehicle & Benefits Day 1)Trojan Technologies • Phoenix, AZ, US
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Field Service Technician - Arizona, Remote (Company Vehicle & Benefits Day 1)

Field Service Technician - Arizona, Remote (Company Vehicle & Benefits Day 1)

Trojan Technologies • Phoenix, AZ, US
2 days ago
Job type
  • Full-time
  • Remote
Job description

Field Service Technician - Arizona, Remote (Company Vehicle & Benefits Day 1)

Reporting to the Field Service Manager, the Field Service Technician is responsible for conducting service, repair, and start-up of Trojan's advanced water treatment systems at customer sites. With a strong emphasis on water quality, the Field Service Technician performs electrical and mechanical testing, diagnoses system failures, and assists customers in the maintenance of their UV systems. This role is critical in ensuring the successful completion of existing and new service contracts while maintaining high standards of customer satisfaction. This position is part of the North America Service team located in Arizona and will be remote.

In this role, a typical day will look like :

  • Cultivate key customer relationships to interpret their needs and requirements
  • Utilize fellow team members to efficiently and effectively service customers
  • Support customers from startup through the purchase of their next Trojan system
  • Solve problems, evaluate systems and / or processes to isolate root causes, and implement corrective actions as required
  • Bring unique solutions as needed to meet customer requirements and drive product improvements
  • Travel approximately 80% to 90% of the time within the U.S., with occasional travel to Canada. You will be provided a company vehicle and may travel within the territory by vehicle or by plane, staying in company-approved hotels to ensure safety while supporting customers

The essential requirements of the job include :

  • 3 to 5 years of Field Service experience
  • Ability to read and interpret mechanical, electrical, and P&ID drawings
  • Experience working with cross-functional teams such as Engineering, Sales, and Operations to resolve site-specific issues
  • Previous experience traveling for work
  • Valid Driver's License
  • Valid passport to travel to Canada
  • Preferred qualifications

  • Working with PLCs, specifically Allen Bradley, WAGO, and Siemens
  • Familiarity with gates and actuators
  • Knowledge of water treatment plant processes
  • LEAN thinking principles to enhance customer maintenance programs
  • Experience working with external Contractors and Engineers
  • What we offer

  • Company Vehicle
  • Phone & Company credit card
  • The opportunity to travel and explore new places
  • Flexible working hours
  • Professional onboarding and training options
  • Powerful team looking forward to working with you
  • Career coaching and development opportunities
  • Health benefits
  • 401(k)
  • About Trojan Technologies

    Trojan Technologies is part of the Water Quality segment of Veralto (NYSE : VLTO), a global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's network of 16,000 associates, you join a culture where purpose meets possibility and where you'll have opportunities to deepen your skillset and grow your career. We are safeguarding the world's vital resources and building rewarding careers along the way.

    Compensation and benefits (US)

    The compensation range for this role is $30 - $35 USD per hour. This position is eligible for Bonus Pay. We offer a comprehensive benefits package including paid time off, medical / dental / vision insurance, and 401(k) for eligible employees. Note : pay amounts are determined by the company and may be modified in the future.

    Equal Opportunity

    Veralto Corporation and all Veralto companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other protected characteristics. Reasonable accommodations are available for applicants with disabilities. For accommodation requests, contact applyassistance@veralto.com.

    Other notices

    We do not accept unsolicited assistance from headhunters or recruitment firms for any job openings. Any resumes submitted without a signed search agreement will be the property of Veralto and its companies.

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    Field Service Technician • Phoenix, AZ, US

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