Practice Director, Ritz - Carlton Leadership Center

Practice Director

The Ritz-Carlton Leadership Center (RCLC) is a for-profit, advisory and consulting organization that specializes in customer experience, organizational culture transformation, and service strategy programs. The RCLC offers courses, onsite presentations, and advisory consulting services. The Practice Director is responsible for delivery of all of the RCLC offerings around the world and domestically. This position can be based anywhere in the US near a major airport and reports to the Senior Practice Director of The Ritz-Carlton Leadership Center.

The core responsibilities for this position include :

• Delivering all Leadership Center offerings as a Trusted Advisor and expert in The Ritz-Carlton
• Owning client relationships to ensure excellent delivery outcomes
• Evaluating, designing, developing and piloting new Leadership Center offerings
• Implementing and adhering to delivery processes that drive predictable business outcomes
• Exemplifying The Ritz-Carlton best practices and culture in all interactions internal and external

Expected contributions :

Delivering all Leadership Center offerings

Owning client relationships

Evaluating, designing, developing and piloting new Leadership Center offerings

Implementing and adhering to delivery processes that delivery predictable outcomes

Exemplifying The Ritz-Carlton and maintains deep knowledge of the best practices, operations and methods of the RC

Candidate profile - key talents and experience

Required experience

Personal competencies (knowledge, skills, abilities & other attributes)

The salary range for this position is $117,700 to $162,200 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units / stock grants.

Washington applicants only : Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 7 days after the date of this posting, June 17, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.