Teller II

Job Type

Full-time

Description

POSITION SUMMARY

The Teller II is responsible for providing exceptional customer service by accurately and efficiently processing financial transactions and supporting account opening procedures in accordance with Bank policies. This role demonstrates a higher level of knowledge and experience than Teller I and plays a key part in identifying customer needs, resolving account issues, and cross-selling Bank products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following :

Transaction Processing & Customer Service

• Portray a professional company image and engage in courteous, friendly communication with customers
• Actively listen to customer needs to determine appropriate service actions
• Accurately process deposits, withdrawals, payments, and other financial transactions, ensuring adherence to all policies and procedures
• Cash checks and pay out monies after verifying endorsements, available balances, and identification
• Balance and reconcile cash drawer daily using manual and machine methods
• Receive and count daily inventories of cash and drafts
• Monitor branch vault and ATM balances; order or distribute cash to maintain proper levels
• Execute special services such as retirement contributions, night deposits, and mail deposits per Bank policy
• Identify and resolve discrepancies in transactions, maintaining accurate records of all activity

Operational Support

Customer Onboarding & Account Services

ADDITIONAL RESPONSIBLITIES

Requirements

EDUCATION & EXPERIENCE

Central Bank is an Equal Opportunity Employer.

All qualified applicants will receive consideration without regard to race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law.

We make all reasonable accommodations to meet the obligations under the Americans with Disabilities Act (ADA) and applicable state disability laws.