Veterinary Receptionist

Veterinary Receptionist

Hospital Name] (City, State)

Summary : Town & Country Veterinary Hospital is a full-service practice committed to providing top-quality, comprehensive health care for pets and a five-star customer care experience. We achieve this by having a compassionate, knowledgeable staff, utilizing the latest technological advances and implementing the the foremost medical practices. We are looking for an experienced, motivated Veterinary receptionist to work 3-4 weekdays and occasional Saturdays. We use our receptionists to their full potential and training is provided to increase technical skills.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities - whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities :

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room and exam rooms
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications :

All Full Time Team Members are eligible for benefits, including :