Medical Receptionist

Job Title : Associate Patient Care Coordinator (PCC)

Location : San Antonio, TX

Pay - $16 / hr

Job Summary :

The PCC is responsible for patient telephonic outreach, scheduling, registration, insurance verification, and follow-up appointments to support the Practice Support Unit (PSU). The primary focus is scheduling patients for comprehensive annual screening visits.

Essential Job Functions :

• Conduct telephonic outreach to schedule annual screenings.
• Verify demographic and insurance information.
• Provide timely appointment reminders and reschedule as needed.
• Use telephonic software for outreach and inbound calls.
• Follow approved call scripts.
• Support PSU providers with follow-up appointment scheduling.
• Address patient messages and concerns, ensuring follow-up within 48 hours.
• Maintain professional relationships with patients, employees, and vendors.

Minimum Requirements :