Customer Service Agent MSP Airport

WHERE FRIENDLY TAKES FLIGHT BECOME A CUSTOMER SERVICE AGENT TODAY!

The Customer Service Agent provides exceptional passenger support by assisting with inquiries check-in and boarding ensuring compliance with regulations resolving concerns and collaborating with airport teams to deliver a seamless and positive travel experience.

WHAT ITS LIKE TO WORK AS A CUSTOMER SERVICE AGENT

• Greet and assist passengers at the airport with check-in boarding and general inquiries
• Effectively resolve customer issues and complaints in a professional and timely manner
• Ensure compliance with all airline and airport regulations and procedures
• Provide accurate information on flight schedules gate assignments and airport services
• Coordinate with ground staff and crew to ensure a smooth passenger experience
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

WHY WORK FOR PRIMEFLIGHT

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and / or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE :

The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.

PrimeFlight Aviation Services Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state / province and local laws.

SMS / Text Communications

By providing your mobile number and opting in you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities such as job postings application status updates or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Required Experience :

Unclear Seniority

Key Skills

Business Development,Business Intelligence,Time Management,Hospitality Management,Outbound Calls,Communication,Service Areas,Relationship Management,Administrative Services,Client Services,Customer Service Management,Regular Maintenance,Sales Support,Safety and Security

Employment Type : Full-Time

Experience : years

Vacancy : 1