Operations Manager Case Manager (Veterans Benefits Division)Crisp Recruit • Racine, Wisconsin, USA

Operations Manager Case Manager (Veterans Benefits Division)

Crisp Recruit • Racine, Wisconsin, USA

5 hours ago

Job type

Full-time

Job description

Are you a seasoned legal operations professional with a passion for helping veterans receive the benefits theyve earned

Do you have the experience and drive to lead a high-performing paralegal team in a fast-paced mission-driven law firm environment

Can you navigate the complex world of Veterans Benefits with precision empathy and strong organizational leadership

Is your approach to managing people rooted in accountability process excellence and a commitment to client outcomes

Final question : When faced with a challenge do you get excited or run away

IMPORTANT : TO APPLY

If you have any questions please email only.

Please do not reach out through our websites contact information (telephone email or web chat) or via direct messaging on any social media platform.

To Apply : Submit your application by clicking the Apply button and applying on the Crisp Recruit page that opens.

RECRUITERS DO NOT CONTACT

Tabak Law is a rapidly expanding Social Security Disability Veterans Benefits Workers Compensation and Personal Injury law firm serving clients across the U.S.. Founded by Attorney Fred Tabak (40 years of legal experience) the firm has helped secure nearly $300million in benefits and compensation for over 20000 clients. With a strong value system built on empathy innovation unity growth thriving and service Tabak guides clients From Hardship to Hope.

Tabak Law maintains a nationwide network of skilled attorneys and is committed to elevating client dignity restoring justice and empowering lives. Their blog testimonials and accessible resources reflect their dedication to client education transparency and excellence.

What youll do :

Department Oversight & Coordination : Oversee a team of paralegals within the Veterans Benefits department ensuring consistent workflow accountability and support for supervising attorneys and case leads.

Veterans Benefits Expertise : Provide guidance and oversight grounded in an in-depth understanding of VA law processes and claims handling. Support case teams to ensure quality compliance and timeliness across all filings and communications.

Team Leadership & Development : Manage daily performance coordinate schedules and time-off requests and ensure full departmental coverage. Train and mentor paralegals to uphold accuracy professionalism and compassionate service.

Client Experience & Escalations : Serve as the point of contact for escalated or high-sensitivity client matters modeling calm empathetic communication under pressure.

Administrative Oversight : Coordinate administrative functions within the department including scheduling file audits and ensuring attorneys are supported efficiently.

Process Optimization : Identify bottlenecks and develop streamlined systems for file management client updates and case tracking. Ensure processes align with firm goals for efficiency and client satisfaction.

Collaboration with Leadership : Work closely with the supervising attorney Monica Irelan Karas and leadership team members like Kristin Dows to refine workflows implement departmental strategy and uphold performance standards.

What were looking for :

Experience & Background : 2 years of experience in Veterans Benefits law or a directly related legal support role required. Prior experience at the VA or within a law firm handling VA claims strongly preferred.

Leadership & Culture Fit : Energetic no-ego leader who thrives in a fast-paced growing environment. Balanced and assertive able to motivate others while maintaining accountability and follow-through.

Client Focus & Communication : Exceptional interpersonal and communication skills with a service-oriented mindset. Skilled in de-escalating sensitive situations and supporting clients through complex claim processes.

Operational & Detail-Oriented : Strong ability to manage processes audit case files coordinate staff coverage and ensure deadlines and compliance standards are met.

Technical Proficiency : Comfortable with case management systems document management software and digital communication tools.

Resilience & Drive : Brings hustle initiative and adaptability. Thrives amid change and embraces challenges as opportunities to grow.

Why you should work here :

Mission-Driven Culture : Join a team committed to turning hardship into hope fostering empowering growth and giving back through service.

Rapid Growth & Opportunity : Work in a department doubling in size and impact. Shape structure earn leadership visibility and grow quickly with incentives.

Collaborative Environment : A culture built on unity. Expect to impact branding client engagement and operational excellence across the firm.

Competitive Compensation & Benefits : Base salary $65k$70k with the potential for bonuses and rapid annual increases based on performance and impact.

Work Schedule & Location : MondayFriday 40hrs / week fully onsite at the Racine office (with flexibility for remote days per team policy).

Professional Development : Work closely with seasoned leaders and legal professionals in a mentorship-rich environment with room for advancement.

Additional perks :

Incentive plan based on KPIs (developed by the Manager).

Discretionary year-end bonus.

Career progression aligned with department expansion.

Collaborative mentorship and direct access to firm leadership.

The Operations Manager - Case Manager will lead and elevate the Veterans Benefits department at Tabak Laws Racine WI office. As a key department leader you will ensure excellence in client service guide a talented team of paralegals and drive operational consistency in a high-volume fast-paced environment.

Required Experience :

Manager

Key Skills

area management,Employee Evaluation,Cold Calling,Construction Experience,Management Experience,Profit & Loss,Territory Management,Restoration,Sales Management,Budgeting,Leadership Experience,Mentoring

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 65 - 70

Create a job alert for this search

Operation Manager • Racine, Wisconsin, USA

Related jobs

Travel Nurse RN - Endoscopy - $2,355 per week

MedPro Healthcare Staffing • Highland Park, IL, United States

Full-time

MedPro Healthcare Staffing is seeking a travel nurse RN Endoscopy for a travel nursing job in Highland Park, Illinois.Job Description & Requirements. Joint Commission-certified staffing agency, is s...Show more

Last updated: 20 days ago • Promoted

RN Care Manager

Endeavor Health • Highland Park, IL, US

Full-time +1

The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Full Time / Part Time : [full-time, 40 hours per week. Hours : Monday-Friday, day sh...Show more

Last updated: 15 days ago • Promoted

Travel Nurse RN - ED - Emergency Department - $2,226 per week

TotalMed Staffing • Zion, IL, USA

Permanent

TotalMed Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Zion, Illinois.Job Description & Requirements. TotalMed is a Top Ten, travel nursing and healthca...Show more

Last updated: 30+ days ago • Promoted

Travel Nurse RN - ED - Emergency Department - $2,381 per week

LanceSoft • Zion, IL, USA

Permanent

LanceSoft is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Zion, Illinois.Job Description & Requirements. BLS(AHA), MAB, NIH, TNCC, ACLS and PALS Cert required.IL s...Show more

Last updated: 30+ days ago • Promoted

Patient Care Tech-Emergency Department-Night

Endeavor Health • Highland Park, IL, US

Full-time +1

The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Patient Care Tech - Emergency Department-Night. Location : Highland Park Hospital...Show more

Last updated: 3 days ago • Promoted

Manager (Highland Park)

Hillco Realty Management • Highland Park, Illinois, US

Part-time

We are seeking a dynamic, hands-on Operations Manager to oversee a diverse portfolio within our family owned holding company. This role provides operational leadership across 1215 multifamily proper...Show more

Last updated: 5 hours ago • Promoted • New!

Assistant Manager02765

Domino's Franchise • Highwood, IL, United States

Full-time

Manage anywhere from 3 to 12 employees during your scheduled shift.Responsible for all store operations when in charge.Making fast, accurate and consistent products while complying with all portion...Show more

Last updated: 10 days ago • Promoted

Travel Nurse RN - ICU - Intensive Care Unit

Rang Healthcare • Zion, IL, US

Permanent

Rang Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Zion, Illinois.Job Description & Requirements. ICU RN for Stem Cell Transplant and Car-T patien...Show more

Last updated: 30+ days ago • Promoted

Store Manager

Family Dollar • Zion, IL, USA

Full-time

Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more

Last updated: 22 days ago • Promoted

Travel Nurse RN - ICU - Intensive Care Unit - $2,673 per week

Rang Healthcare • Zion, IL, United States

Permanent

Last updated: 21 hours ago • Promoted • New!

Clinical Risk Manager

NorthShore University HealthSystem • Highland Park, IL, United States

Full-time +1

The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position : Clinical Risk Manager. Hours : Monday-Friday, 8 : 00a-5 : 00p, with on call req...Show more

Last updated: 25 days ago • Promoted

Travel Nurse RN - GI Lab - $2,264 per week

PRN Healthcare • Highland Park, IL, United States

Full-time

PRN Healthcare is seeking a travel nurse RN GI Lab for a travel nursing job in Highland Park, Illinois.Job Description & Requirements. PRN Healthcare Job ID #1465879.Pay package is based on 8 hour s...Show more

Last updated: 21 hours ago • Promoted • New!

Manager

Hillco Realty Management • Highland Park, IL, US

Full-time

Last updated: 13 days ago • Promoted

Travel Cath Lab Tech in Zion, IL - $13111 / month

VETTED • Zion, IL, United States

Temporary

Job Opportunity : Cath Lab Tech.Location : Pleasant Prairie, Wisconsin.Provides specialized healthcare services in a clinical setting. Works collaboratively with healthcare team members.Maintains prof...Show more

Last updated: 2 days ago • Promoted

Manager Surgical Services, Registered Nurse

Cancer Treatment Centers of America • Zion, IL, United States

Full-time

Manager Surgical Services, Registered Nurse.City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest a...Show more

Last updated: 30+ days ago • Promoted

Travel Nurse RN - Gastroenterology - $2,308 per week

Health Advocates Network - Nursing • Highland Park, IL, United States

Full-time

Health Advocates Network - Nursing is seeking a travel nurse RN Gastroenterology for a travel nursing job in Highland Park, Illinois. Job Description & Requirements.Pay package is based on 8 hour sh...Show more

Last updated: 18 days ago • Promoted

Travel Cath Lab Tech in Zion, IL - $13536 / month

VETTED • Zion, IL, United States

Temporary

Last updated: 2 days ago • Promoted

Operations Manager

Winter Services • Racine, Wisconsin, USA

Full-time

The Operations Manager is responsible for overseeing a specific district(s) preseason in-season snow & ice control and postseason operations including the management of all field operations to ...Show more

Last updated: 15 days ago • Promoted