Director of Premium

Job Summary

Lead the ultimate guest experience! As Director of Premium, you will oversee the operations and service of premium hospitality spaces, ensuring an elevated and seamless guest journey. You will build relationships with stakeholders, direct high-level service strategy, and deliver on premium execution.

Key Responsibilities :

• Oversee all premium operations including suites, clubs, and VIP areas
• Lead and manage a team of premium supervisors and service staff
• Collaborate with culinary, sales, and event operations teams
• Maintain service standards and brand consistency
• Analyze guest feedback and implement service improvements
• Ensure compliance with health, safety, and sanitation standards

Qualifications :

Levy is a member of Compass Group USA. Compass Group / Levy is an equal opportunity employer. At Compass / Levy, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information.

Req ID : 1483713