Speech and Language Annotator / Bilingual Customer Service representative

Duration : 9 months

Job Description

In support of our commitment to enabling, expanding and enhancing interactions with our customers, Client is now developing speech and language technology. We are seeking experienced full and part-time Speech and Language Annotators to transcribe and annotate speech. The candidate will work under the direction of the Annotation Program Manager, and must be capable of delivering high quality under aggressive time constraints. Specifically, the Annotator will :

Provide hands-on transcription and annotation services.

Translate established guidelines into daily work practices.

Work with management on workload scheduling and deliverables.

In this role, you will get to show your exceptional attention to detail and follow-through. You will also capitalize on your :

Exceptional verbal and written communication skills.

Strong analytical skills and ability to quickly analyze data to draw and present conclusions with actionable steps.

Ability to work efficiently on tasks while maintaining a high-level of accuracy.

Ability to multitask across several speech domains and work autonomously with minimum direction.

Basic Qualifications

To be in consideration for this role you must possess :

High School diploma / GED.

Native language speaker in one of the following languages : Canadian French, French, Dutch, German, Spanish

Excellent English skills. Must be bilingual.

Computer literacy.

Ability to type 50 wpm.

Communication skills and experience working with technical teams.

Comfortable working in a fast paced, highly collaborative, dynamic work environment.

Typical day :

50% data localization and data annotation- looking at the outlook from the internal tool and take action on next steps

25%-50% deep diving into defects; looking at the outcomes and working with subject matter experts

Remainder of time adhoc testing, developing, etc.

Must haves Experience :

1-2 years of experience

Advanced college if no professional years of experience

Nice to haves :

Worked at the professional environment before

Past experience in transcription or localization

Came from print media

Worked in language in some way previously

Must Have requirement :

Native language speaker in one of the following languages : 1) Canadian French, 2) Dutch, 3) Hindi

Excellent English skills. Must be bilingual.

Communication skills and experience working with technical teams.

About US Tech Solutions :

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com () .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.